Offer summary

Qualifications:

Bachelor’s degree in Communications, Journalism, Public Relations, or a related field; a Master’s degree is preferred., Minimum 8 years of experience in internal communications, with at least 3 years in a senior leadership role., Proven experience managing teams and delivering global communications strategies in a multicultural environment., Excellent writing, editing, and storytelling skills, with strong interpersonal and cross-cultural communication abilities..

Key responsibilities:

Oversee and elevate internal communications to ensure staff are informed and engaged.

Manage and mentor a team of internal communications officers and a global events coordinator.

Lead storytelling and staff engagement efforts to foster pride in the organization and its mission.

Use data to assess communication effectiveness and establish KPIs for internal communications impact.

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

Please submit your CV and Cover Letter in English.

Preferred Locations: ± 5 hours of difference from the United Kingdom, in locations where WVI is registered to operate. Fully remote role.

Job Purpose:

World Vision International is seeking a dynamic, strategic, and experienced Senior Internal Communications Manager to lead the global internal communications team. This role is pivotal in ensuring that staff across our global Partnership are informed, connected, and inspired to fulfil World Vision’s mission with clarity and purpose.

The successful candidate will oversee and elevate internal communications across the organisation, helping our nearly 35,000 staff members access the right information at the right time to do their jobs effectively. Just as importantly, this person will shape communications that foster a deep sense of pride and purpose in working for World Vision, encouraging staff to become advocates of the organisation’s mission and values.

KEY RESPOSIBILITIES

Oversee effective, inspirational internal communications approach

Ensure WVI’s internal communications and staff engagement approach is modern and fit-for-purpose

Content Oversight & Channel Management

Oversee internal communication channels (e.g., intranet, newsletters, global town halls, leadership messages, social enterprise tools), ensuring content is timely, relevant, high quality, and engaging.
Implement and maintain editorial standards and content governance to ensure consistency and clarity across all communications.

Team Management

Manage and mentor a team of three internal communications officers and a global events coordinator, setting clear goals and providing professional development opportunities.
Foster a collaborative, innovative, and service-oriented team culture.

Employee Engagement & Organisational Culture

Lead/collaborate on compelling storytelling and staff engagement efforts that foster pride in being part of the organisation, and reinforce values and commitment to children

Measurement & Continuous Improvement

Use data and feedback to assess communication effectiveness and staff engagement, and continuously refine strategies accordingly.

Establish KPIs and reporting mechanisms for internal communications impact.

Contribute to Global Marketing and Communications engagement efforts that build team unity, collaboration and trust.

Required knowledge, skill and experience:

Bachelor’s degree in Communications, Journalism, Public Relations, or a related field. A Master’s degree preferred.
Minimum 8 years of experience in internal communications, with at least 3 years in a senior or strategic leadership role.
Proven experience managing teams and delivering global communications strategies in a complex, multicultural environment.
Excellent writing, editing, and storytelling skills, with a keen eye for detail and nuance.
Experience managing digital communication channels and platforms (e.g., intranet, newsletters, collaboration tools).
Strong interpersonal and cross-cultural communication skills.
Demonstrated ability to influence senior stakeholders and lead change through communication.
Full professional working English, both written and spoken. Familiarity with other languages would be an asset
Minimal international travel may be required (approximately 5–10%).

Preferred Experience, Knowledge and/or other Qualifications

Experience in an international NGO, faith-based organisation, or mission-driven environment.
Familiarity with global communication tools (e.g., Microsoft 365 suite, SharePoint, Viva Engage, Workplace by Meta, etc.).
Deep understanding of change management principles as they relate to internal communications.

Applicant Types Accepted:

Required profile