Compliance Reporting Officer

• Full Time, Permanent Role
• Location: Flexible State Location, with Work from Home Options!
• Great Salary starting at $81,000 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your opportunity

Mission Australia Housing is seeking a dedicated Compliance & Reporting Officer to help safeguard our licence to operate and enable the sustainable growth of our community housing services nationwide.

Reporting to the Business Performance Manager, you’ll play a key role in coordinating regulatory and contract compliance reporting across multiple jurisdictions. From liaising with internal teams and external partners to managing reporting calendars, preparing submissions, and streamlining processes, your work will directly support our accountability to housing regulators, funders, and peak bodies.

You’ll thrive in a fast-paced, collaborative environment, juggling multiple deadlines while ensuring accuracy, transparency, and timeliness in our reporting. This is a unique opportunity to build deep knowledge of regulatory frameworks and play a vital part in ensuring that safe, secure, and affordable housing remains accessible to those who need it most.

Your key responsibilities will be to:

• Support the preparation and submission of annual regulatory compliance returns for each jurisdiction that Mission Australia Housing operates in, including for: the National Regulatory System for Community Housing, and other applicable state housing regulatory frameworks.
• Engage with business stakeholders to collect required data and documentation including from Housing Operations - tenancy, asset management, and community development; Property Development; Finance; Legal, Governance & Risk/Incident teams; and the Housing Growth team.
• Support the provision of mandatory notifications to Housing Registrars and funders.
• Coordinate major / multi-disciplinary reports that require input from all functions within the housing group.
• Manage a reporting calendar which includes key dates and report owners and contributors.
• Provide monthly and quarterly reminders to internal stakeholders as to upcoming reports that are due to external stakeholders.
• Look for opportunities to streamline and improve compliance reporting processes.
• Coordinate survey responses as required with external stakeholders including housing Registrars and industry peak bodies.

Requirements for success

• Relevant tertiary qualifications i.e. Business or Legal related qualifications are desirable.
• Experience working within a compliance function within a highly regulated sector, for example, Community Housing, Disability services, or other Social Services.
• Experience working with large volumes of complex documentation and data.
• Effective listening, communication engagement skills including the ability to build and maintain positive relationships with multiple stakeholders.
• Familiar with legislation based regulatory systems ideally within Community Housing or Social Services sectors e.g. National Regulatory System for Community Housing (NRSCH).
• High level computer literacy including the ability to use Microsoft Office products and the ability to use online reporting portals such as Salesforce.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you