ATR - Singapore Head of Services APAC

Job Description:

About us

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.

From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way.

If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR!

Our leadership profile:

People Centric Entrepreneurial Inspiring Exemplary Innovative Humble

At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages!

We are looking for a Head of Services APAC to come onboard in our Customer Support & Services Department in ATR Singapore office.

Your Mission

Accountable of the spares support, the repair/standard exchange contracts administration, and the repair activity. Leads multiple teams to secure customer satisfaction, contract performance, and continuous improvement across material supply and repair activities, while driving commercial effectiveness and strategic development in the Asia-Pacific region. Maintain a strong relationship with major ATR OEMs local offices and will have to handle any escalation from ATR customers of the region.

About you

• Graduate in Aeronautical Engineering, Supply Chain Management, or Engineering/Industrial Engineering.
• Minimum of 15 years’ experience in aviation material supply chain and/or aircraft maintenance planning.
• Demonstrated leadership in managing customer and supplier relationships.
• Proven negotiation and presentation skills.
• Experience in an airline is very welcomed.
• Strong customer-oriented mindset.
• Capable of working under pressure and available during off-hours as needed.
• Fluent in English and proficient in technical English.
• Excellent problem-solving, communication, and organizational skills.

Our Recruitment Process

• HRBP will contact you
• Innovative and digital assessment
• To get to know you better: interview with VP Customer Support & Services and our HRBP

What we offer

             Highly competitive compensation package (profit and success sharing, employee savings plan…)

             Work-life balance (remote working, 4th week of paid leave…)

               Well-being / health (supplementary health & welfare coverage…)

               Career paths enabling employees to develop their skills and build a professional project

                Wide choice of development programs for soft and hard skills

               Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.