Academic Operations Specialist

Compensation Range:

Position Summary

With general supervision, provide part-time faculty-related management processes, practices, and collaboration for the National University (NU) centralized talent unit. Provide integrated strategic guidance and leadership to customers on part-time faculty affairs to include training and development of adjunct faculty. Coordinate project management assignments and respond to best practices in specific situations, as appropriate.

Essential Functions:

• Serves as a subject matter expert to management and administration on issues related to part-time faculty selection, offers, contracts, compensation, timekeeping, and payroll.

• Responsible for tracking and monitoring all university regulatory and instructional training requirements for part-time faculty to ensure qualified faculty are staffed.

• Researches and analyzes enrollment metrics and patterns, provides insightful data analysis to determine instructional needs within university departments, as well as academic support operation staff. Anticipates future requirements based on analysis including making projections.

• Creates and delivers scheduling and staffing reports, individual course load reports or Lead Adjunct Faculty and courses in need of instructors to management, to ensure strategic business decisions, including distributing course evaluation/assessment reports to Deans, Department Chairs and courses in need of instructors to management, to ensure strategic business decisions, including distributing course evaluation/assessment reports to Deans, Department Chairs and Lead Part-time Faculty.

• Consults with leadership on the application of part-time faculty compensation issues within policy parameters, as well as training and development.

• Researches, analyzes, and reports on complex issues involving faculty employment promotion, sabbatical leave and/or other leave; researches and assesses policies and conventions related to data integrity and reporting to streamline processes.

• Collaborates with part-time faculty and administration ensuring aspects of part-time faculty-related human resources practices comply with established University policies, procedures, and guidelines, as well as Federal, State, and local laws. Updates course and instructor data into the Enterprise Resource Planning (ERP) software daily

• Partners with the Talent Acquisition team to anticipate future instructional needs to secure relevant, qualified, and prepared part-time faculty pool.

• Collaborates with part-time faculty to assure course resources such as space, instructional material, equipment, and other related resources are procured prior to classes.

• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in Human Resources Management, Educational Leadership, Organizational Leadership, or related field.

• Minimum of 2-3 years of higher education experience required.

• Knowledge of University policies and procedures.

• Experience in an online learning environment required.

Competencies/Technical/Functional Skills:

• Ability to sustain a collaborative work environment to ensure the best results for the team and University. Ability to reach out and ask for help or seek expertise of others when necessary.

• Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Demonstrates the ability to be consistently open, honest, and candid when communicating with others. Outstanding written and oral communication skills.

• Demonstrated ability to manage multiple projects simultaneously, excellent organizational skills with attention to details, good follow-up, and follow-through. Skilled in collecting, organizing, and presenting information in a relevant manner.

• Drives towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives.

• Working knowledge of talent acquisition methodologies including best practices and trends used to attract candidates within a higher education setting, preferred.

• Strong interpersonal skills to build relationships and collaborate with key stakeholders. Ability to collaborate with a wide range of individuals in a diverse community making a positive impression.

• Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook, and familiarity with Human Resources Information Systems e.g. PeopleSoft, ADP, SAP, Workday and Student Information Systems (SIS). Working knowledge of Applicant Tracking Systems and recruitment platforms.

• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals in a diverse community and exercise discretion while sustaining confidentiality. Ability to communicate effectively orally and in writing.

• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Travel: No Travel Required

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.