Lead Business Services Consultant

About this role:

Wells Fargo is seeking a Lead Business Services Consultant to be a part of the Enterprise Functions Technology (EFT) Business Management and Operations team. This dynamic team supports EFT's Operations Center of Excellence spanning Finance, Human Resources, Risk, Audit, Public Affairs, Legal and Technology stakeholder related business lines.

We are seeking a highly motivated individual to fill our open Lead Business Services Consultant role within EFT Business Management Organization providing operation support for financials and investment planning, portfolio delivery and product operating models. This is a great opportunity for someone who has a passion for enabling teams to be their best, process improvements and having fun while we do it!

In this role you will:

• Lead or participate in managing and supporting the delivery of technology products and services contributing to large scale solutions planning in support of the Head of EFT Business Management and the EFT Operations Center of Excellence
• Ensure service quality and cost effectiveness of solutions for EFT’s key initiatives.
• Implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise.
• Present recommendations for resolving complex situations using data and documentation.
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple technology development efforts that influence and lead broader work team and drive new initiatives across the organization
• Provide guidance on leveraging new technology in a tangible and measurable way to achieve desired business outcomes.

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Proven ability to triage complex issues and drive solutions across multiple teams.
• Ensure EFT complies with all relevant regulations, audit requirements, and security standards, partnering with legal, risk, and compliance functions.
• Ability to navigate ambiguity while keeping a laser focus on delivery and driving change.
• Champion automation and process optimizations that increase reliability and improve outcomes.
• Strong ability to convey operational risks, incidents, and improvements to both technical and executive audiences.
• Comfort using data-driven decision using analytics, trend analysis and reporting tools to drive EFT decisions.
• Ability to influence, partner, communicate and negotiate with senior leadership to gain commitment to accomplish business goals
• Experienced in framing executive conversation, presentations, and analysis with ability to take complex ideas and synthesize key concepts and approaches

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.