Commercial Account Representative

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Employee Type:

Join Our Team at Enbridge as a Commercial Account Representative – Driving Growth, Strengthening Relationships, and Maximizing Impact!

Are you a strategic problem solver with a passion for protecting and growing revenue? If so, then we look forward to hearing from you!

We’re looking for a multifaceted Commercial Account Representative to lead efforts in safeguarding the base value of all GTM assets, crafting new revenue opportunities (both short- and long-term), and optimizing asset performance. In this pivotal role, you’ll be the face of our organization to key clients—building positive relationships, delivering outstanding customer service, and ensuring long-term success for both our business and our partners.

What you will do:

• Front line to customer base with goal being highest level of customer service

• Protect the base, budget and forecast as we endure continued increase in the complexity of the workload and number of assets managed

• Assist customers as they use contracted services from each of the pipeline and storage facilities as well as monitoring and pro-actively handling customer contract imbalances.
• Applies knowledge of the FERC Gas Tariff to customer’s system utilization and ensures daily compliance with the current regulatory environment.
• Coordinate between the various operational, regulatory, marketing and capacity groups to handle customer’s contract usage in the context of existing operating conditions.
• Works with customers on developing and implementing both transportation and storage utilization strategies.
• Troubleshoots all customer operational and contractual problems/issues and has ultimate responsibility to ensure that customer receives timely resolution of all discrepancies involving pipeline services.
• Support the Business Development groups throughout the US and Storage transmission group
• Participate in special projects as needed, including implementation of new LINK and regulatory processes and new projects coming in service
• Knowledgeable across all 25 assets managed by US GTM (or ability to learn.)
• Knowledgeable in Rate Case Strategy and voice to customer in communicating and understanding new rate structure.
• Knowledgeable in market fundamentals across the US, Mexico, and Canada US pipeline grid to make contractual commercial decisions and protect the base

Who you are:

You have:

• 7+ years of relevant work experience working with assets, crafting revenue opportunities and optimizing assets within a commercial function where customer service was a priority along with a bachelor’s degree

You can:

• Show knowledge of one or any of the following groups: LINK, Asset Integrity, Regulatory, Capacity services, Contracts, Gas Control, System Planning or Commercial

You are:

• An outstanding verbal and written communicator with strong interpersonal skills

The following are considered assets:

• Natural gas asset knowledge is preferred

Working Conditions:

• Work performed in typical office environment
• Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LIHybrid #joinourteam

Physical Requirements include but are not limited to:

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Company paid international relocation assistance is not offered for this role.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com