Offer summary

Qualifications:

Diploma or Certificate in Legal Studies, Legal Assistant, Paralegal, or related fields preferred., 1-2 years of experience in a legal or administrative role, preferably in veterans' advocacy or DVA context., Strong organizational skills and attention to detail are essential., Excellent written and verbal communication skills, with familiarity in Microsoft Office and legal document software..

Key responsibilities:

Greet and assist veteran clients via phone, email, and in-person.

Organize hard-copy and digital case files, manage version control, and draft legal correspondence.

Assist with court or DVA lodgements, ensuring adherence to deadlines and perform background research on relevant policies.

Support scheduling of appointments, maintain attorney calendars, and manage incoming calls and emails.

Job description

This is a remote position.

Greet and assist veteran clients via phone, email, and in-person.
Maintain clear, confidential, and compassionate communication channels.
Organise hard-copy and digital case files; manage version control.
Draft, format, proofread, and finalise legal correspondence, briefs, and claim forms.
Assist with court or DVA lodgements, ensuring adherence to deadlines.
Perform background research on DVA policies, precedents, and supporting regulations.
Transcribe, type, and proofread documents; assist with invoices and internal billing tracking.
Support scheduling of appointments, client interviews, occupational assessments, and hearings.
Maintain attorney calendars, track critical timelines, and coordinate travel or meetings.
Manage incoming calls and emails; direct inquiries to appropriate team members.
Assist with day-to-day office operations to maintain a smooth, supportive environment.

Requirements

Diploma or Certificate in Legal Studies, Legal Assistant, Paralegal, or related fields (preferred but not mandatory).
Minimum 1–2 years’ experience in a legal or administrative role—experience in veterans’ advocacy or DVA context is a plus.
Strong organisational skills with attention to detail.
Excellent written and verbal communication skills.
Familiarity with Microsoft Office, legal document software, and electronic filing systems.
Discretion, confidentiality, and professionalism in client interactions.
Ability to multitask, prioritise, and work under tight deadlines in a fast-paced environment.

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.

Here are just some of our benefits:

Australian clients and Australian hours (giving you great experience and an early finish!)
Work from Home Allowance
HMO for you AND a dependent from Day 1
20 Days Annual Leave and 5 Days Sick Leave
Government Statutory Benefits
13th Month Pay
Computer Equipment
Opportunities for growth