We are a leader in Global Recruitment, StartUp & ScaleUp Consulting and Outsourced Solutions. We assist companies in finding the right talent, developing a talent pipeline, achieving strategic growth objectives, and outsourcing all non-core services so that clients can focus on their core functions and leave the rest to us. We believe in taking charge of the functions and services we provide our clients to ensure that they can focus on growing their businesses by having a strategic partner which is deeply integrated into their business. We understand our client's strategic objectives and develop the best solutions comprising of integrated human capital, consulting and outsourcing services, perfectly aligned to positively impact the client's culture, talent and bottom line.

Job description

Our client, is a leading company that represents a variety of markets and have specialists within the customer care area in e-commerce, streaming services, tech companies, social media, tourism and many more all over the world.

RESPONSABILITIES:

Review and moderate user-generated content across various digital platforms, including but not limited to text, images, videos, and comments.
Enforce community guidelines and policies to ensure compliance with legal and ethical standards.
Identify and escalate content that violates terms of service, copyright laws, or poses potential risks to users.
Respond promptly to user inquiries and complaints regarding content moderation issues.
Stay updated on industry trends and best practices in content moderation and online safety.

REQUIREMENTS:

C1/C2 in German & Fluent English
Highschool Degree
Dynamic and Proactive
Strong understanding of online community dynamics and digital content trends.
Excellent judgment and decision-making skills, with the ability to handle sensitive and complex content issues.
Based in Porto or willing to relocate (This position is at the office).
Relocation package on offer
Able to immediate start (starting on the 5th of July)

CONDITIONS ON OFFER: