Transmar is a leading regional shipping company founded in 1979 in Cairo, Egypt. Over 4 decades of experience serving the region’s largest businesses across different industries in the MENA region. Transmar has been an integral part in facilitating the intra-regional trade and keeping our customer’s supply chains secured through times of political and economic uncertainty. Transmar owns and operates a dedicated fleet of vessels and containers, as well as our own terminal at our homeport of Al Adabiya, Egypt, ensuring tailored solutions for our customers to meet their individual logistic needs. With extensive experience in the region, we consider ourselves to be trade facilitators, helping our customers meet their promises. We operate in 18 ports across 11 countries and 8 offices around the region. Our dedicated team of experts possess extensive industry knowledge to provide the best-in-class customer experience. We believe in long lasting partnerships, and we are proud to have served our key customers for almost 4 decades. We don’t just transport your cargo; we are your Regional Partner.

Job description

Responsibilities:

Managing and executing customer bookings against space and equipment availability.
Managing and executing documentation process.
Managing and executing invoicing and BL Delivery.
Completing required periodical reports.
Cooperating with Sales counterpart for maximum customer retention and satisfaction.
Meeting designated customer SLAs.
Proactively helping customers with their shipment process.
Following up on the forecasted shipping volumes of the customers.
Managing existing accounts.