Working at Freudenberg: We will wow your world!

Responsibilities:

Research and identify potential clients through various channels, including CRM systems, social media, and referrals.
Qualifying inbound and outbound leads to assessing their needs and fit.
Issue commercial product samples with appropriate approvals and following established policies and procedures as directed.
Conduct high-volume outreach (phone, email, video calls) to build a strong sales pipeline.
Present and demonstrate products or services to potential clients effectively.
Handle customer inquiries, objections, complaints, and concerns promptly and professionally.
Develop and maintain strong relationships with customers and distributors to ensure customer satisfaction and retention.
Provide regular follow-ups and updates to customers about new offers or services.
Meet or exceed monthly, quarterly and annual sales targets.
Track and report sales metrics, including conversion rates and pipeline progression.
Work closely with the marketing team to align lead generation strategies and campaigns.
Partner with outside sales representatives or account managers to ensure smooth handoffs and customer transitions.
Serve as a back-up to CTJPN Supply Chain function.  Provide support in imports/export, inventory, ordering, reports etc., as needed 
Communicate with logistics partners and internal teams for delivery coordination
Greet visitors, answer incoming calls, and manage front-desk responsibilities
Maintain office supplies, coordinate facility requests, and support meeting logistics
Handle incoming/outgoing mail and courier deliveries
File and archive office and HR documentation (digital and physical)
Assist the Finance department with scanning, filing, and organizing financial documents
Support in organizing company events, including team-building activities, employee appreciation events, and other internal celebrations and ensure all events are planned and executed in compliance with company policies, with a focus on cost, safety, and responsible drinking
To comply with Freudenberg regulations on Safety, Environmental protection, and Occupation health by working with Supervisor, Sales and CTJPN HSE appointed personnel to meet the safety standards and policies of the local and global regulations.
Perform other related duties as assigned or required.
 

Qualifications:

Degree in Business Administration or relevant qualification

Five years’ proven experience in inside sales or a similar role

Strong understanding of commercial tasks, including price quotations and negotiations.

Excellent verbal and written communication skills in English.

Familiarity with distributor relationship management and channel sales strategies.

Familiarity with AI-driven tools and predictive analytics for sales.

Knowledge of sustainability principles and the ability to position eco-friendly solutions effectively.

Emotional intelligence and the ability to build meaningful relationships.

Strong interpersonal, problem-solving, and adaptability skills.

Proficiency in data literacy, creativity, and innovative thinking.

Familiarity with CRM, SAP software is a plus.

Proficiency in Microsoft Office Suite or similar tools.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.