Job description

Our Opportunity:

At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!

Are you a strategic, data-savvy product leader passionate about delivering innovative solutions that drive measurable impact to our supply chain? Join Chewy’s Fulfillment Technology team as a Senior Technical Product Manager, where you will craft and implement a product vision focused on streamlining fulfillment center operations through technology powered by data science and intelligent automation.

Our fulfillment centers play a major role in our mission to be a trusted and convenient destination for pet parents and their partners everywhere. You’ll partner with operations, engineering and data science teams to build platforms and tools that optimize how orders flow through our fulfillment network. Your work will directly improve efficiency, timely processing, and build smarter, more scalable systems.

What You’ll Do:

Own the Product Strategy: Define and communicate a clear product roadmap that aligns with business goals, operational efficiency, and customer happiness.
Deliver Scalable Solutions: Lead the full product lifecycle—from discovery and requirement definition to development, testing, and rollout.
Collaborate with data scientists and analysts to find opportunities for machine learning and predictive analytics to enhance fulfillment processes.
Prioritize for Impact: Use data insights, customer feedback, and simulation to prioritize features and improvements.
Collaborate Cross-Functionally: Coordinate across engineering, operations, data science, and analytics to ensure seamless execution and adoption of new tools and features.
Drive Continuous Improvement: Define and track important metrics to measure product success, inform future investments, and iterate on product improvements.

What You’ll Need:

Bachelor’s degree in a quantitative or business-related field (e.g., Engineering, Information Systems, Statistics, Business, Supply Chain); Master’s preferred.
5+ years of experience in product management, with a track record of delivering impactful solutions in operations, fulfillment, warehousing, or other data-driven environments.
Experience collaborating on optimization or data science projects—ideally in logistics or fulfillment domains—with an understanding of data science and software engineering fundamentals.
Strong business sense with the ability to balance critical thinking and detailed execution.
Excellent written and verbal communication skills, with the ability to influence technical and non-technical audiences.
Established experience in handling cross-functional projects with different partners.
Comfort with using data tools (e.g., SQL, Tableau) to analyze trends and guide product decisions.

Bonus:

Experience in fulfillment, logistics, or supply chain optimization.
Certification in Agile methodologies or Product Ownership (e.g., CSPO, SAFe).

Chewy values diversity. Applicants are considered based on qualifications, not on personal characteristics.

To access Chewy's Customer Privacy Policy, please click here.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Base Salary Range

$116,000—$215,000 USD

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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