Job description

Description

This role will be hybrid out of our Eden Prairie, MN facility

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

POSITION SUMMARY:

The Benefits Specialist Provides comprehensive support to the Benefits function within Total Rewards, focusing on compliance, operational accuracy, and vendor coordination. Manages and validates the flow of benefits-related data across systems and vendors, ensuring demographic, eligibility, and payroll data remain accurate through audits and error resolution. Supports ACA eligibility tracking, 401(k), FSA, and HSA data management, and compliance mailings. Coordinates required regulatory reporting and filings, including 1095-C and 1094-C. Assists with development of benefit presentations, internal communications, and annual open enrollment materials. Collaborates with the Benefits Broker and internal teams to ensure program accuracy and timely delivery of notices, files, and system updates. Provides peer review and backup coverage for benefit communications, inquiries, and system processes.

Primary Duties and Responsibilities:

Validate and monitor demographic, eligibility, and payroll data through weekly and monthly file processes
Support ACA tracking, 1095-C/1094-C filings, and 401(k), FSA, HSA administration tasks
Coordinate required compliance mailings including NOCC, CHIP, SARs, and other notices
Assist in preparing internal benefit presentations, and open enrollment materials
Maintain and update benefits portal content and documentation
Serve as liaison with vendors and internal partners for error resolution and data integrity
Participate in regulatory reporting, survey submissions, and benefit system updates
Provide support for educational assistance, commuter benefits, and peer reviews
Assist with resolution of benefit-related employee issues and inquiries
Process mail, incoming checks, QMSCO and other benefit data requests
Provide backup for key benefit functions including employee communications and audit prep

Education:

Bachelors degree in Human Resources or related field preferred

Experience:

Two to three years of related experience

Other knowledge, skills, and abilities:

Detail-oriented with strong organizational and follow-through skills
Familiarity with HRIS and benefits platforms (e.g., SAP, BenefitFocus)
Effective communicator with ability to handle sensitive data discreetly
Comfortable managing recurring processes and navigating vendor systems
Strong Excel and document preparation capabilities
Ability to think critically, conduct root cause analysis, make decisions and work independently
Demonstrated ability to handle and resolve complex benefit issues
Strong commitment to customer service, effective interpersonal skills and the ability to communicate clearly
Presentation skills

Physical Job Demands:

Ability to work at a computer for extended periods
Frequent communication via email, chat, and video

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

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