Job description

Our Client, a Consumer Goods company, is looking for a Claims Specialist for their Remote location.

Responsibilities:

Supervise the transportation claims inbox and work with the vendors, customers and internal partners to ensure that Client is recovering the appropriate funds
Assist with end-to-end task completion
Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
Document and report on status of pending inquiries regarding account problems, plus some outgoing phone calls.
Intermediate position that requires a Bachelors degree or 8+ years of equivalent experience.
Work with freight payment team to ensure any disputes with transportation carriers are solved timely
Communication with carriers to ensure that there are no gaps in information required
End to end management of freight claims inclusive of assisting Client in creating a new procedure in how to file claims
Assistance to returns and refusals inbox which will require associate to coordinate with carriers, distribution facilities and customer service to determine if loads need to be cancelled, re-scheduled or re-worked

Requirements:

Seeking candidates who have proficient SAP and excel knowledge/skills

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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