Curtis Power Solutions is a versatile, highly specialized provider of world-class power generation equipment sales, service, parts and rentals for commercial, institutional and government clientele on the East Coast. Created by the 2020 merger of Curtis Engine & Equipment and Western Branch Diesel’s Power Generation division, Curtis Power Solutions integrates capabilities and strengths that both organizations have developed over a combined 150 years as power generation distributors and service providers. The combined company, with more than 100 employees, leverages this expertise across North Carolina, Virginia, West Virginia, the District of Columbia, Maryland, Delaware, southern New Jersey and portions of Ohio and Kentucky. At Curtis Power Solutions, we take great pride in providing mission-critical support in the most demanding markets. With our wide range of products, systems, and services, we can focus on our customers’ individual needs while providing the most reliable, cost-effective, and comprehensive solutions. We are big enough to serve our customers well—yet small enough to know them individually and personally.

Job description

Service Administrator

Curtis Power Solutions

Fredericksburg, VA

Compensation is contingent on experience and skills starting at $50,000+

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Administrator at our location in Fredericksburg, VA. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

Provide administrative assistance to support the service team
Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
Promptly address and resolve customer concerns and service follow-up issues
Excellent customer service skills
Maintain open communication with technicians, management team and customers regarding job status

Why Indel Power Group

Competitive compensation package, DOE
Monthly performance incentives
Rewarding work environment
Opportunities for relocation & advancement
Long established, family-owned business

Indel Power Group offers

Excellent medical, dental, & vision coverage
Short-term/long-term disability and employee life insurance
401k, with matching
Employee Assistance Program (EAP)
Paid Annual Leave
Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Required profile