Sales Operations Specialist

Job Summary:
We are seeking a detail-oriented and proactive Sales Operations Specialist to support our sales team in achieving their targets. This role is critical in ensuring the smooth execution of sales processes by providing administrative and operational support, managing customer orders, preparing reports, submitting new customer credit applications, and facilitating cross-functional communication.

Key Responsibilities:

1. Process customer orders accurately and ensure timely entry into the system.
2. Coordinate with internal departments such as logistics, finance, and customer service to ensure timely order fulfillment and accurate invoicing.
3. Respond to customer inquiries via phone or email, delivering prompt and accurate information.
4. Track and follow up on sales orders, shipping status, and delivery timelines.
5. Support account managers with client onboarding, including submitting credit applications in Salesforce and assisting with post-sale activities.
6. Prepare sales presentations, reports, and other materials as needed to support the sales team.
   

Qualifications:

1. Bachelor's degree
2. 1–3 years of experience in sales support, customer service, or administrative roles.
3. Strong organizational and time management skills.
4. Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM systems such as Salesforce or SAP is a plus.
5. Excellent verbal and written communication skills.
6. Ability to work effectively in a fast-paced, team-oriented environment.
7. High attention to detail with a strong focus on accuracy and process.
   

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.