Computer Operator Mainframe 24/7

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Computer Operators at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment.  

As a Computer Operator you will be on the technical frontline – performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers.

If you have a passion for technology and a desire to continually improve your skills – this is the position for you. You will work with a talented team of professionals and collaborate on exciting projects that are shaping the future of our industry.

Your Future at Kyndryl
As a Computer Operator, you will be interacting and collaborating with cross-functional teams which makes identifying career paths with Kyndryl easy. Whether you want to delve into the intricacies of automating complex processes, drive essential systems, or ensure top-notch delivery to our customers, there is a path for you – and we’re invested in paving the way.

Benefits for you

• Pension plan - Defined contribution plan (innskuddspensjon)

• Employer-paid group life insurance

• 27 vacation days per year

• Parental pay: Kyndryl pays full salary depending on the length, earned benefit and current regulation when the leave occurs

• Kyndryl Care Volunteer Day Off

• Subsidized canteen

• Coffee, tea and fresh fruits in the office in Oslo

• Kyndryl’s office is located in the heart of Oslo City Center, housed in a modern building. It is conveniently close to bus, metro, tram, and train stops. The office building offers bike parking, a cloakroom with showers, and a gym that is free for all employees to use

Key responsibilities:

• Monitor IBM Mainframe systems, consoles, and automation alerts for any unusual conditions, errors, or warnings

• Start, stop, and manage system tasks and jobs on IBM Mainframe systems (e.g., z/OS)

• Respond to system messages, take appropriate actions according to established procedures, and escalate issues when necessary

• Perform orderly shutdown and startup of major subsystems, including transaction processing systems (e.g., CICS) and database systems (e.g., DB2, IMS)

• Collaborate with system programmers, production control staff, and other IT teams to ensure system health and optimal performance

• Assist in troubleshooting and resolving operational incidents, providing first-level support and escalating to appropriate teams for complex issues

• Maintain accurate operational logs, records, and documentation of system activities and incidents

• Perform basic system health checks and follow established procedures for routine maintenance

• Communicate effectively with technical teams and end-users regarding system status and operational issues

• Adhere to established operational procedures, security guidelines, and service level agreements (SLAs)

• Participate in disaster recovery exercises and assist in maintaining business continuity plans

• Work in shifts, including nights and weekends, to provide 24/7 support

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

• Demonstrated basic computer literacy and adaptability to digital tools

• Experience with scheduling software, reporting systems, and activity logging

• Proficient in operating systems (Windows or macOS)

• Fluent in English, with strong written and verbal communication skills

• Flexible and available to work in shifts as required

• Collaborative team player with a proactive attitude

• Strong attention to detail and accuracy in task execution

• Effective communicator, able to convey information clearly in a demanding environment

Preferred Technical and Professional Experience

• Experience with Troubleshooting, Backup/Recovery and Basic Networking

• Prior experience with mainframe systems is considered an asset

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

As a graduate or an intern, Kyndryl is a great place to kickstart your career. You will contribute to our business from day one and get access to some incredible learning opportunities to build your skills for your future.  You’ll also collaborate with global teams, take advantage of mentorship opportunities and get involved in volunteer community activities – all in a dynamic, start up atmosphere, filled with industry experts.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.