Service Coordinator

The responsibilities for this role include build and maintain relationships within the WSGC region. Posting new job openings on office TVs each week using information from the recruitment list, as well as meeting with team members every Monday to plan TV content and troubleshooting any issues with the displays or related technology. The role also supports our social media podcast by brainstorming and planning episode topics, participating in content scheduling and timeline management, promoting content on Facebook, ensuring messaging alignment with external teams, and documenting project progress. For hiring event communications, the coordinator designs and produces flyers for various audiences, develops and manages digital event elements such as Eventbrite pages, SmartSheet forms, and QR codes, coordinates branding with office managers, stakeholders, and partners, and reviews and approves marketing materials from other offices while distributing branding guidelines.

Additional duties include preparing regular social media reports for the board using designated templates, liaising with board contacts to ensure reporting accuracy, engaging with job seekers at hiring events to collect and document success stories, and updating the Resume Center for holidays and special occasions using digital tools and templates. Duties as assigned by the management team.   

Organize and coordinate community events, workshops and outreach activities. Collaborate with internal teams to ensure alignment of community engagement efforts with Workforce Solutions goals and objectives. Collect and analyze feed back from community members to inform program development and improvement. Represent our organization at community meetings, events and forums. Maintain accurate records and documentation of community engagement activities and outcomes.