Application Consultant

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

The Application Consultant is a customer-facing role specialized by application or industry and engages with customers to identify and expand specific scopes of work that will be proposed to that customer by Proposal Specialists and delivered through capability delivery teams. Keeping a mindset that they should expand the scope beyond their immediate area of specialty to include all capabilities of Rockwell Automation.

You will engage at multiple levels of the customer including engineering, operations, and procurement up to a plant manager or executive level to influence them to value Rockwell Automation as a delivery partner. As an example, building influence through affiliation with trade organizations associated with their specialization or industry.

You will report to APP CON MANAGER, SEA LCS.

Your Responsibilities:

• Manage customer relationships, engaging them in value-added activities.

• Lead scope definition, articulate differentiators and values versus competition for designated product, service or solution

• Knowledge of the industry strategies, familiarity with outcome-based selling.

• Work with Sales, Consultants and Specialists to assess and respond to PAS, IT/OT, engineering, consulting, project and support services opportunities

• Understand the customers need and be able to position and quote a desired outcome for a solution

• Management of the process from Bid Request, Information gathering, Scope definition, Solution design and costing, and Approvals – Collaborate with Sales, Solution Consultants, Sales Specialists, Engineering, Services, and your peer proposal teams regional/global.

• Demonstrate the ability to expand the scope of solutions requested by incorporating the full portfolio of Rockwell Automation offerings, including: Connected Services, Process/Power & Control/Information Solutions, Packaged Power, and local Field Labor.

• Make full use of Global estimating tools and Global Engineering Center Proposal resources

• Advise Consultants and Sales on proposal generation, validation, and presentations for executive level customers

• Understand business models, organization, and go-to-market strategy, leverage

• Knowledge of industry strategies, familiarity with outcome-based selling.

• Requires above Experience maintaining an organized and up-to-date pipeline of opportunities, concern for the exact correctness of work, and commitment to tasks completed

• Track sales activities through Hubspot and Salesforce.

• 25% - 50% travel to customers within assigned geography required.

The Essentials - You Will Have:

• Bachelor's degree in an engineering/technical related field or equivalent.

• 5+ years pre-sales, direct sales or consulting experience as an estimator, proposal engineer or other contract, project or application engineering-focused position

• Demonstrated understanding of larger Rockwell Automation application value including knowledge in Automation products including PLC, Standard Drives, Software, Networks and knowledge of third-party products

• Good application and industry knowledge in BMS for Data Centre , FMCS for Semiconductor industries

The Preferred - You Might Also Have:

• Worked with both internal and external customers

• Solution and application expertise, and related demonstrated sales experience.

• Fluency with native language and command of English (written and spoken).

• Work with and gain confidence of senior level personnel (internal and external) in a collaborative, matrixed partner organization.

• Understand the importance of demonstrating concern for satisfying customers.

• Passionate about developing goals to improve our customer experience.

• Communication style and messaging to different audiences.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LT-Onsite #LT-CT1