Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
About the job
We are seeking experienced Process Improvement Lead to join our LCS Operational Excellence team. Your role will involve leading initiatives to optimize processes, improve efficiencies, and implement sustainable changes across our organization.
The Process Improvement Leader will report to the Business Process Excellence Manager and support Lifecycle Services (LCS) in delivering on their targets by driving change and implementing initiatives that reduce costs, increase efficiency, and enhance the customer and employee experience. Our projects aim to deliver yearly savings and drive long-term results.
This position involves working in collaboration with a diverse team of Business Process Leaders and subject matter experts. Successful candidates will also work on building strong relations with different business units to enhance visibility on key initiatives, ensure projects are prioritized, drive alignment, and deliver on key objectives.
Your Responsibilities:
- Process Improvement:
- Identify opportunities for improvement and lead process improvement initiatives from Define to Control
- Recommend improvements which increase efficiency and effectiveness based on data and facts
- Promote and apply best practices in process improvement and change management
- Project Management:
- Defining the project scope and business outcomes
- Manage the project resources and risks ensuring the project delivers the projected benefits on time and on scope
- Develop and maintain project plans by identifying deliverables, duration and risks.
- Lead meetings and create presentations on project progress
- Quantify Results:
- Help deliver operational efficiency target. Utilize data skills to quantity project results in a simple and clear manner.
- Foster Innovation:
- Promote and support innovative thinking by encouraging new ideas
- Build Relationships:
- Develop strong cross-departmental relationships, leveraging to foster collaboration and achieve project goals.
The Essentials - You Will Have:
- Education: Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Project Management: 5+ years of experience in project management. Proven track record of managing complex, cross-functional projects with measurable outcomes.
- Continuous Improvement: 2+ years of experience identifying and implementing continuous improvement and Lean initiatives.
- Process Mapping: experience in process mapping, including the use of BPMN 2.0 for documenting business processes and identifying areas for improvement
- Change Management: Experience driving change within a large, complex multi-stakeholder business environment.
- Opportunity Identification: Ability to identify opportunities, build business cases, and achieve cross-functional alignment.
- Leadership and Collaboration: collaborate, and influence at all organizational levels.
- Problem Solving: Proficiency in root cause analysis.
- Communication
- Process Navigation: Ability to understand and navigate complex processes, with a desire for continual improvement.
- Stakeholder Engagement: Experience engaging with senior leadership and department heads to gain support and alignment on project initiatives.
- Consensus Building: Proven track record of working across organizations tod drive progress.
- Collaborative Work
The Preferred - You Might Also Have:
- Knowledge and experience on any of the Lifecycle Services processes (e.g. Proposals, Order Management, Delivery, Managed Services/Remote Support and others)
- Six Sigma Belt Certification
- Project Management Professional (PMP)
- Experience on Process mapping or BPMN 2.0
- Agile methodologies
- Project Management tools
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees.
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.