Medical Operations Manager at StaffRight

Job Title: Medical Operations Manager
Permanent Remote | Full-time

StaffRight is the premier outsourced staffing agency helping businesses grow worldwide. We're on the lookout for loyal and motivated rock stars to join our rapidly growing team! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR crew that’s got your back—you’ll love being part of Team StaffRight.

We’re looking for an experienced and detail-oriented Medical Operations Manager to support the daily operations of a busy medical practice. The ideal candidate has a strong background in medical management and administrative support and can help ensure smooth workflows, accurate documentation, and excellent patient service.

What You’ll Be Doing:

• Oversee the day-to-day operations of the practice, including staffing, budgeting, and resource allocation
• Ensure compliance with healthcare regulations and standards; maintain accurate medical records and documentation
• Monitor patient flow and help optimize scheduling to improve efficiency and productivity
• Use medical practice management software like WoundAlly, Athena, or Epic for scheduling, billing, and records management
• Train and support staff on workflows, compliance, and best practices
• Respond to patient inquiries and concerns while ensuring a high level of service and care

What We’re Looking For:

• Excellent written and verbal communication skills
• Previous experience in a healthcare setting, preferably in medical management or administrative support
• Familiarity with critical care practices and managed care systems
• Proficiency with medical software systems like WoundAlly, Athena, or Epic (nice to have!)
• Strong knowledge of medical records management and compliance standards
• Available to work in US time zones (Graveyard shift in the Philippines)
• Available to start within 2 weeks from job offer

Technical Requirements:

• Comfortable in using time-trackers (e.g. Time Doctor)
• Own laptop/desktop, noise-cancelling headphones, and webcam
• Reliable internet connection (at least 50 Mbps)
• Available backup equipment in cases of power and internet outages
• Proficiency with Microsoft Office tools and Google Workspace
• Proficiency with medical software systems like WoundAlly, Athena, or Epic (nice to have!)

Why You’ll Love Working Here:

💰 Competitive Compensation
We offer a salary range of up to Php 50, 000 per month, commensurate with experience and qualifications, for a full-time commitment of 40 hours per week. Your expertise is valued, and we ensure your efforts are fairly recognized and rewarded.

🏥 Comprehensive Health Coverage:
Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.*

✈️ Paid Time Off and Sick Leave:
We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

🎉 Service Recognition and Rewards:
Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.