Offer summary

Qualifications:

Legal industry background or experience in law firm environments., Exceptional English communication skills, both verbal and written., Experience with legal billing software, preferably MyCase., Strong organizational skills and attention to detail..

Key responsibilities:

Conduct professional phone conversations with clients about invoices and payment schedules.

Manage billing operations using MyCase legal software.

Send billing reminders and maintain follow-up systems for overdue accounts.

Build and maintain positive client relationships while achieving collections objectives.

Job description

This is a remote position.

Schedule:

Mondays to Thursdays, flexible within 9:00 am to 5:00 pm, Tallahassee, FL, USA, Eastern time
20 hours per week

Client Overview:

Join a thriving law firm that values professional client relationships and operational excellence. This established legal practice handles diverse cases and utilises modern legal technology to serve their clients effectively. The firm prioritises maintaining positive client relationships while ensuring strong financial operations, creating an environment where your legal expertise and communication skills will be highly valued and have a direct impact on the firm’s success.

Job Description:

This is an exciting opportunity to combine your legal background with client relationship management in a role that directly impacts the firm’s financial health. You’ll be the professional voice of the firm, working with clients to ensure timely payment of legal services while maintaining the high standards of professionalism expected in the legal industry. Using cutting-edge legal software and your communication expertise, you’ll play a crucial role in the firm’s operations while building meaningful client relationships. This position offers growth potential with opportunities to expand into paralegal and executive assistant responsibilities as you demonstrate your value to the team.

Responsibilities:

Conduct professional phone conversations with clients regarding outstanding invoices and payment schedules

Manage comprehensive billing operations using MyCase legal software platform

Send strategic billing reminders and maintain organized follow-up systems for overdue accounts

Build and maintain positive client relationships while achieving collections objectives

Collaborate with automated software systems to optimize billing reminder processes

Communicate complex financial information in a clear, kind, and professional manner

Support the firm’s cash flow management through effective collections strategies

Requirements

Legal industry background or demonstrated experience working within law firm environments

Exceptional English communication skills with strong verbal and written capabilities

Professional, diplomatic approach to sensitive financial conversations with clients

Experience with legal billing software systems (MyCase experience highly preferred)

Proven ability to maintain client relationships while pursuing collections objectives

Strong organizational skills with attention to detail and systematic follow-up abilities

Remote work capability with reliable internet and professional phone setup

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_24406_JOB

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