Offer summary

Qualifications:

Proven experience in strategic leadership and client management., Strong background in brand and customer experience insights., Ability to mentor and develop team members effectively., Expertise in digital experiences and innovative strategy development..

Key responsibilities:

Manage day-to-day client strategy needs for assigned accounts.

Craft and implement innovative strategies based on customer insights.

Mentor strategy team members and oversee their project management.

Drive new business efforts and enhance the agency's pitch narrative.

Job description

The purpose of this role is to manage strategists on day-to-day client strategy needs on a single account or group of accounts - guiding customer and business-centric insights and briefs, driving innovative strategic deliverables across experience ecosystems, and owning day-to-day strategic relationships with clients.

Job Description:

Key responsibilities:
Serves as a visionary leader across their client portfolios. Is adept at crafting strategies built on innovative brand/customer experience insights and opportunities (Consumers/Culture, Company/Brand, Competitors, Category, Channels, and Capabilities) and with a strong sense of owning client success through innovative digital experiences
Able to not only develop, but also discern innovative ideas and aid in their growth and development rooted in customer and business insights
Demonstrates and fosters a collaborative work environment, serving as a day-to-day driver of quality in the agency's the strategic and creative work
Able to direct new business efforts, bringing forward holistic thinking across the brand experience, framing focused strategic opportunities and driving the agency's overall pitch narrative
Demonstrates the ability to mentor strategy team members, in addition to be able to help manage their projects on a day-to-day basis and motivate them to push their thinking to the next level through a visionary approach to their problems
Acts as a strong client and creative partner to drive clients' brand and business success through digital

Location:

USA - Remote - Maryland

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

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