Offer summary

Qualifications:

Bachelor's degree or higher in Chemistry, Electrical Engineering, Mechanical Engineering, or related field., At least 3 years of experience as an engineer or user of GC, GC/MS analytical instruments., Valid driver's license required., Proficiency in English, equivalent to TOEIC score of 500..

Key responsibilities:

Provide technical support for GC and GC/MS products in a call center environment.

Respond to customer inquiries regarding product operation and applications.

Perform troubleshooting and repairs as a field engineer when necessary.

Engage in various tasks including promoting support products.

Job description

Job Description

当社化学分析機器である、GC、GC/MS等のコールセンター業務全般。（リモートエンジニア業務）　

当社のコールセンターで、お客様からの上記担当製品に関する操作およびアプリケーションなどの技術的なご質問に回答して頂きます。

フィールドの状況によっては、フィールドエンジニアとして、故障診断および修理などを実施して頂きます。サポート商品の販売促進など、幅広い業務をお任せいたします。

Qualifications

＜学歴・資格＞

化学、電気、機械などの専攻卒（高専卒以上）

要普通自動車運転免許

＜経験/知識/姿勢＞

GC, GC/MS等の分析機器のエンジニア業務もしくはユーザーとしての経験が３年以上。

英語（TOEIC500点相当）

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.