Offer summary

Qualifications:

Minimum 8 years of experience in sales operations, with at least 4 years in a management role., Bachelor’s degree or equivalent work experience is required; an MBA is a plus., Extensive hands-on experience with Salesforce.com, Tableau, and Excel is essential., Strong analytical skills and exceptional communication abilities are necessary for this role..

Key responsibilities:

Own and administer the Salesforce.com (SFDC) instance for the commercial organization.

Drive pipeline hygiene, forecast cadence, and territory management.

Lead cross-functional projects and serve as a liaison with IT, Finance, and Marketing.

Train and support field managers on operational tools and reporting best practices.

Job description

Based in Mountain View, CA., NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy by reducing or eliminating the occurrence of debilitating seizures. Its novel and differential RNS System is the first and only commercially available, brain-responsive platform that delivers personalized, real-time treatment at the seizure source.

At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

We are currently seeking a highly motivated and experienced Senior Manager of Sales Operations to support our commercial growth strategy. This role will act as the operational backbone of the sales organization, owning the systems, processes, and cross-functional initiatives that enable high performance across our commercial teams. The ideal candidate will be a hands-on leader with a strong understanding of Salesforce.com (SFDC), project management, sales reporting, and business process optimization within a MedTech or Medical Device environment.

Key Responsibilities

Own and administer the Salesforce.com (SFDC) instance for the commercial organization
Drive pipeline hygiene, forecast cadence, and territory management
Lead cross-functional projects and serve as commercial liaison with IT, Finance, and Marketing
Partner with Finance to manage field incentive compensation and sales performance reporting
Improve and standardize sales team workflows, data integrity, and analytics frameworks
Support regional business reviews, QBRs, and executive dashboards
Train and support field managers on operational tools and reporting best practices

Requirements

Able to travel to the Mountain View Office as needed.
Minimum 8 years of experience, and at least 4 years of people-management experience
Bachelor’s degree or equivalent work experience required, MBA a plus.
Extensive hands-on experience using Salesforce, Tableau, and Excel.
Analytical minded and business focused: must be able to understand and communicate the business impact of data analysis and recommendations.
Thrives in a dynamic, ever-changing work environment.
Exceptional communication skills; able to deliver clear messages to a wide variety of audiences

Day in the Life

A typical day might include a working session with IT to design new SFDC workflows, a check-in with regional sales leaders on forecast accuracy, running reports for a senior leadership QBR, and collaborating with the commercial analyst to validate Tableau dashboards. You will be the go-to resource for solving commercial process pain points and enabling the sales team to execute with confidence and clarity.

$175,000-$185,000K Base - Compensation will be determined based on several factors including but not limited to skill set, years of experience and geographic location.

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

#LI-Remote

Benefits

Medical, Dental & Vision Insurance
Voluntary Life
401K
RSU
529 plan
ESPP Program
Health & Wellness Program
Generous Paid Time Off plus eleven paid holidays
FSA & Commuter Benefits

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

San Francisco and Los Angeles applicants: The Company will consider for employment qualified applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance in Hiring Ordinance or the San Francisco Fair Chance Ordinance (as applicable)

PRIVACY NOTICE: NeuroPace takes its responsibility to protect your personal information seriously, and it uses reasonable safeguards to avoid unauthorized use or disclosure of it, and inadvertent loss or impermissible alteration of it. NeuroPace complies with all applicable federal and state laws and regulations that govern the handling of your personal information. If you would like more detailed information on NeuroPace’s privacy policies, please refer to neuropace.com/privacy/ for reference. NeuroPace retains candidate resumes and applications in its files for future reference and/or consideration for other available job postings. If you do not wish for your resume and applications materials to be retained in NeuroPace files, or wish to obtain a listing of any personal information that NeuroPace has stored about you, please contact us at privacy@neuropace.com.

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