Offer summary

Qualifications:

At least 12 years of experience in B2B sales/revenue analytics, preferably within SaaS., Proven expertise in data visualization tools like Tableau and Salesforce dashboards, along with strong SQL and Python skills., Deep understanding of SaaS sales metrics and performance forecasting is essential., Exceptional communication skills to convey insights to both technical and non-technical audiences..

Key responsibilities:

Lead the design and delivery of automated, standardized Sales Analytics reporting.

Establish scalable data definitions and KPIs aligned with industry standards.

Mentor others in analytics best practices and translate complex data into clear business insights.

Collaborate with cross-functional teams to drive data-informed recommendations that enhance sales performance.

Job description

Role Description

As a Principal Insights Analyst focused on the Global Sales & Channel Organization, you will play a crucial role in enabling strategic decision-making through data-driven insights, performance measurement, and analytics innovation. You’ll drive cross-functional influence across Sales Strategy, Finance, Deal Operations, and Engineering. Impact areas include planning and forecasting, sales productivity measurement, operational excellence, and analytics infrastructure governance.

You will play a crucial part in defining scalable and repeatable reporting foundations. You’ll get substantial senior leadership exposure, opportunities to work with cross-functional peers, and help shape Dropbox’s go-to-market data strategy.

Aligning with our Customer Strategy & Operations (CSO) organization and partnering with our Global Sales and Channel Leadership Teams, this role owns the design and delivery of a strong, flexible, and future-ready data foundation for Dropbox’s Sales Analytics function.

Responsibilities

Lead the scoping, design, and delivery of end-to-end data architecture supporting automated, standardized Sales Analytics reporting
Establish and enforce scalable data definitions and KPIs aligned with industry standards
Design and maintain automated dashboards and ad hoc reporting to provide executive visibility into sales performance, seller productivity, and pipeline health
Mentor and guide others in analytics best practices, dashboard design, and data storytelling as a subject expert
Translate complex data into clear business insights across functions, especially in forecasting, benchmarking, and sales methodology effectiveness
Collaborate with Finance, Strategy, and Enablement teams to drive data-informed recommendations that reduce seller friction and drive revenue acceleration
Build and foster high-trust, cross-functional relationships as a visible subject-matter expert in analytics and data governance

Requirements

At least 12 years of experience in B2B sales/revenue analytics, within SaaS, with deep familiarity with sales operations and go-to-market functions
Proven experience leading enterprise-scale analytics programs and automating reporting workflows
Expertise with data visualization tools (e.g., Tableau, Salesforce dashboards, Excel)
Strong proficiency in SQL and Python (or R), with working knowledge of ETL concepts and querying data lakes (e.g., Databricks)
Deep understanding of SaaS sales metrics, pipeline management, and performance forecasting
Exceptional communication skills across technical and non-technical audiences, with ability to synthesize insights into executive-ready narratives
High comfort with ambiguity and complex problem solving with minimal direction

Preferred Qualifications

Prior experience mentoring analytics professionals and influencing without authority
Familiarity with AI/ML-driven analytics and automation strategies
Background in CRM data hygiene, governance, and data quality improvement