Associate Director of Case Management

Remote: 
Hybrid
Contract: 
Work from: 
Aurora (US)

Offer summary

Qualifications:

Bachelor's degree required., Minimum of three years of management experience., At least two years of experience in the human services field., Knowledge of intellectual and developmental disabilities preferred..

Key responsibilities:

  • Manage and oversee daily case management activities and staff.
  • Develop systems to ensure excellent customer service and staff expertise.
  • Support strategic planning, goal setting, and process improvement.
  • Build partnerships and ensure compliance with regulatory guidelines.

Developmental Pathways logo
Developmental Pathways http://www.dpcolo.org
501 - 1000 Employees
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Job description

Job Details
Job Location:    Developmental Pathways Aurora Office - Aurora, CO
Position Type:    FT - 40 hrs/week
Education Level:    Bachelors
Salary Range:    $76839.00 - $86444.00 Salary/year
Job Shift:    Day
Developmental Pathways (DP) has an opportunity for an Associate Director (AD) of Case Management in our Case Management Department. The AD will manage, monitor, and oversee daily activities of case management functions and staff. This role will develop and monitor systems to ensure excellent customer service and collaboration as well as staff expertise. The AD will be responsible for effective and efficient coordination and administration of relevant project management tasks within the Case Management department
 
 
This is an opportunity to provide leadership and develop trusting and collaborative working relationships with staff and management by assisting in strategic planning and goal setting. Along with encouraging creative thinking and streamlining processes to deliver significant value to individuals in services and the community, this is also a chance to support and advocate for the development and maintenance of culture centered on continuous improvement.
 
 
This role offers a 4-day, 40-hour work week, Monday-Thursday, and includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations. 
 
 
Application deadline: Sunday, July 6th at 11:59 PM (MST)
 
 
Starting Salary & Benefits
$76,839 - $86,444 annually
 
  • Health/dental/vision coverage
  • Employer-paid and supplemental life insurance
  • Short- and long-term disability insurance
  • Generous paid time off and holiday pay
  • Flexible work schedule
  • Monthly remote work stipend
  • 401(k) investment plan, with an employer match of up to 4%
  • Mileage reimbursement
  • Tuition reimbursement program
  • Certified Employer for Public Service Loan Forgiveness Program
  • Healthcare reimbursement and flexible spending plan
  • Discounts on auto and homeowners’ insurance
  • Employee assistance program
  • Credit union membership
  • Employer-paid training
     
You Belong! To learn more about our commitment to inclusion and diversity, visit our websitehttps://www.dpcolo.org/about-us/inclusion-and-diversity/
 
 
Requirements
 
  • A bachelor’s degree
  • A minimum of three (3) years of management experience
  • A minimum of two (2) years of experience in the human services field
  • Personal vehicle in good operating condition for use during work as appropriate
  • Valid Colorado motor vehicle license and proof of motor vehicle insurance
  • Ability to meet our driving requirements - no suspensions/ no more than two tickets in the past three years
 
Preferred
 
  • Working knowledge of the intellectual and developmental disability field; the community/resources and populations served
  • Ability to interpret and apply state and federal regulatory guidelines

Additional Responsibilities
 
  • Monitor productivity and prioritize work activities of supervised staff to make sure workloads are balanced, and individual requirements are met
  • Evaluate performance of and provide feedback to staff through ongoing supervision and regular performance evaluations; meet established deadlines for completion of performance evaluations
  • Assist in the development of agency policies and procedures as needed; assure state and federal regulatory guidelines are met as appropriate
  • Assure that the resource coordination systems are efficient, and the activities of supervised staff are appropriately prioritized
  • Assist with creating and implementing departmental goals and objectives; seek input from team members, and ensure they align with the organization's strategic goals and objectives; make sure supervisees are aware of established goals and objectives
  • Make clear, consistent, transparent decisions; distinguish relevant from irrelevant information; can see connections within complex issues
  • Exhibit decisiveness, analytical thinking, dependability, and sound judgment in work activities; make effective decisions
  • Comply with and model adherence to all Human Resources policies and procedures; oversee employees to ensure adherence to all policies and procedures and appropriately respond to every alleged violation
  • Identify budgetary needs of the department(s) and make recommendations; solicit input from team members; problem solve variances as appropriate
  • Build and maintain internal and external partnerships as potential referral sources for LTC services
 
 
About Us
 
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
 
 
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
 
 
If you need an accommodation with this application process, please contact Support-HR@dpcolo.org  

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Leadership
  • Management
  • Analytical Thinking
  • Teamwork
  • Communication
  • Problem Solving

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