Inside Sales Representative - RethinkBH

RethinkFirst is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes.  Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our sales team! 

 Job Summary  

The Inside Sales Representative is responsible for solution selling to early-stage behavioral health practices focused on the delivery of ABA services to individuals with autism. The selected candidate will develop new business and manage full sales cycle for startup practices.  

This role is a full-time and can be based in our New York City headquarters or performed remotely Monday-Friday during regular business hours. The ideal candidate will have a passion for working in the behavioral health sector as well as previous sales experience they can leverage to effectively work with prospective customers.  

Responsibilities:  

• Manage sales process for all startup customers looking to access Rethink’s platform, and enrollment, credentialing, and billing services. 

• Drive to close startup sales by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.  

• Meet and proactively drive to exceed quarterly and annual revenue targets.  

• Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution.  

• Deliver professional presentations appropriately targeted to the audience.  

• Effectively position Rethink solutions and succinctly explain features, benefits, and technical aspects.  

• Qualify Rethink’s inbound leads and if not a startup, coordinate hand-offs with appropriate regional sales managers.  

• Monitor Rethink’s Startup Community to engage prospective customers and identify new sales opportunities.  

• Conduct follow-up calls to webinar attendees, e-book downloads, and recently added businesses to our database. 

• Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis.  

• Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates, and forecasts.  

• Use Zoom to conduct effective online meetings.  

• Attend regional conferences to represent the company at booths.  

Qualifications:  

• Bachelor's degree in psychology, education, or related field.  

• Must be comfortable working with technology and fluent in Microsoft Office.  

• Experience as a behavior technician is preferred but not required.  

• 2+ years of sales experience preferred.  

• Track record of exceeding goals.  

• Excellent verbal and written communication skills.  

• Strong presentation skills and demonstrated effectiveness presenting to key decision makers.  

• Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.  

• Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.  

• Experience using Salesforce.com is a plus.  

Benefits:  

• Generous health, dental & vision benefits package
• Paid time off
• 11 paid company holidays
• 401k + matching
• Parental leave

Our commitment to an inclusive workplace 

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. 

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