Tech Metrics & Reporting Team Leader

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape. 

We're looking for a Tech Metrics and Reporting Team Manager to lead the Tech Metrics & Reporting Team at InPost Technology.

In this role, you will drive strategic insights, oversee comprehensive metrics frameworks, and lead audit, compliance, and financial monitoring initiatives across our tech organization. Join us in shaping a culture of continuous improvement and innovation at the heart of one of Europe’s most dynamic logistics technology companies.

Main Tasks and Responsibilities

• Team Leadership and Strategic Direction

  • Lead, mentor, and develop a Tech Metrics & Reporting Team of Operations Support Specialists
  • Set strategic direction for metrics and reporting initiatives across the one tech team
  • Foster data-driven culture and continuous improvement mindset within the team and broader tech team

• Multi-Level Metrics Framework Management

  • Enforce and support comprehensive metrics framework covering strategic C-level indicators, development/platform performance metrics, developer experience measurements, and operational metrics for infrastructure, security, and compliance across the tech team
  • Ensure metrics alignment with business objectives and strategic goals
  • Oversee implementation and optimization of metrics collection and reporting processes

• Data Analysis and Reporting Oversight

  • Supervise data collection, analysis, and reporting processes using Power BI, Jira, SonarQube, LeanIX, and CI/CD tools
  • Ensure accuracy, completeness, and timeliness of all technology metrics and reports
  • Present insights and recommendations to senior leadership and stakeholders

• Audit and Compliance Management

  • Coordinate and manage IT audits and due diligence processes
  • Oversee preparation and gathering of data for tax relief programs (R&D tax relief, KUP 50%)
  • Manage audit timelines and stakeholder communication

• Budget and Financial Monitoring

  • Lead annual tech budget preparation and planning processes
  • Monitor budget expenditures, analyze variances, and implement corrective actions
  • Track and report on financial metrics and cost optimization opportunities
  • Coordinate with finance and controlling teams on budget-related matters

• Work Time Tracking and Capitalization

  • Oversee work time tracking processes for capitalizing development work
  • Gather and analyze project information to support payroll capitalization
  • Ensure accurate documentation and reporting for capitalization purposes

• Systems Inventory Management

  • Maintain comprehensive list of technology systems across the company
  • Collaborate with system owners to ensure data accuracy and completeness
  • Oversee system documentation and ownership tracking

• Cross-functional Collaboration and Stakeholder Management

  • Partner with all tech domains to collect and standardize data from various sources
  • Communicate insights and recommendations to technical leadership
  • Coordinate projects across multiple teams and stakeholders

Key Requirements

• Professional Experience:
  At least 3 years of experience in data analysis, reporting, and metrics management in a tech environment
  Minimum 1 year of experience in team leadership

• Technical Skills:
  Proficiency in tools such as Power BI, Jira, SonarQube, LeanIX, and CI/CD platforms (e.g., Jenkins, GitLab CI)
  Ability to design and implement multi-level metrics frameworks (strategic, operational, developer experience, compliance)

• Analytical and Financial Competence:
  Experience in IT budget planning and financial monitoring
  Understanding of audit processes and tax regulations (e.g., R&D tax relief, KUP 50%)

• Soft Skills and Language:
  Strong leadership and stakeholder management skills
  Excellent communication and presentation abilities
  Fluent in English

Nice to Have

• Certifications in Power BI, data analytics, or project management
• Experience in audit coordination and tax incentive programs

Why Join InPost? 

• Opportunity to work in a diverse, international, and cross-functional environment, along with leading experts. 
• You work and learn from a senior leader and their leadership bench, extending your experience and exposure in the e-commerce and logistics industry. 
•  InPost is a growing company that offers its employees an increasing number of opportunities in several locations in Europe. 
• Fulfilling careers with a range of benefits for employees and investing in providing training opportunities for their development. 
• You will feel a part of the InPost community that makes an impact on sustainability, convenient deliveries, and circular economy every day. 
• Excellent working environment and Flexible hours