Operations Support Specialist (Tech Office Team)

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape. 

We are looking for an Operations Support Specialist to join our Tech Office Team at InPost Technology. This role is essential in supporting our technology operations by managing purchase orders, IT contracts, procurement compliance, and billing processes. If you're detail-oriented, organized, and thrive in a fast-paced tech environment, we’d love to hear from you!

Key Responsibilities:

• Purchase Order Processing

  • Lead, Manage the end-to-end purchase order process for technology purchases, from initiation to goods receipt
  • Create purchase requisitions and purchase orders in SAP, ensuring accuracy and compliance with company policies
  • Track purchase order status and resolve any issues with vendors or internal stakeholders
  • Maintain organized records of purchase orders and related documentation

• IT Contract Management

  • Assist in the review and processing of IT contracts, ensuring compliance with legal and financial requirements
  • Maintain a central repository of IT contracts and related documentation
  • Collaborate with legal and finance teams to ensure contract compliance

• Procurement Compliance

  • Ensure compliance with company procurement policies and procedures
  • Assist in the development and maintenance of procurement guidelines and documentation
  • Monitor purchasing activities to identify and address any compliance issues

• Billing and Invoicing

  • Process invoices for technology-related services and purchases
  • Reconcile invoices with purchase orders and goods receipts
  • Resolve billing discrepancies with vendors and internal stakeholders
  • Manage billing processes for tech-related services

• Administrative & Process Support

  • Create and maintain documentation for operational processes and procedures
  • Identify opportunities to improve efficiency and streamline workflows
  • Participate in continuous improvement initiatives

Requirements:

• 2+ years in operations support or administrative roles
• 1+ year in purchase order processing or procurement
• 1+ year in billing and invoicing
• SAP system experience
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of procurement and billing procedures
• Problem-solving mindset and ability to work independently
• Fluent in English

Nice to have:

• Experience in IT contract management
• Background in the technology/IT industry
• SAP training or certification
• Procurement-related certifications
• Degree in Business Administration, Operations Management, or related field

Why Join InPost? 

• Opportunity to work in a diverse, international, and cross-functional environment, along with leading experts. 
• You work and learn from a senior leader and their leadership bench, extending your experience and exposure in the e-commerce and logistics industry. 
•  InPost is a growing company that offers its employees an increasing number of opportunities in several locations in Europe. 
• Fulfilling careers with a range of benefits for employees and investing in providing training opportunities for their development. 
• You will feel a part of the InPost community that makes an impact on sustainability, convenient deliveries, and circular economy every day. 
• Excellent working environment and Flexible hours