Career Services Coordinator - Healthcare (Education and Workforce)

Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Position Summary: The Stanley M. Isaacs Neighborhood Center (Isaacs Center) Education and Workforce Development department is seeking a passionate and dedicated Career Services Coordinator to join our team in support of the Advance and Earn program. Reporting to the Interim Manager of Health and Human Services, the Career Services Coordinator will build and maintain relationships with employers to ensure that participants find stability and success on the job, and work in collaboration with the Education and Workforce teams and the Career and Alumni Services Hub (CASH) to boost participant earnings over time. The Career Services Coordinator is primarily responsible for providing disconnected young adults, ages 17- 24, with access to internships and employment opportunities within labor market sectors that are expanding in New York City.

Schedule: 35 hours per week

Salary Range: $64,350 - $66,280.50

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

Roles, Responsibilities, and Essential Duties

Partnerships & Development

• Identify and secure at least 10-20+ external employment partnerships for internships to support the Education and Workforce ACCESS (Advancing College and Careers through Experience, Skills, and Support) programming, which includes the Advance and Earn’s Healthcare program, Works Progress Program, and SYEP participants
• Build and maintain strong relationships with employers to identify internship, job and career opportunities to expand the Educational and Workforce’s employer network
• Work alongside the Interim Manager for Health and Human Services and the Career and Alumni Services Hub (CASH) team (Engagement and Success Team) to assemble an Employer Advisory Council comprised of our most valued employment partners who will support equitable access to employment
• Support the Development Department in the completion of grant proposals by attaining letters of support from employer and community partners when needed
• Other duties as assigned

Career Services

• Support the placement of 50 GED students, 50 Healthcare, and 50 SYEP participants annually into sector-focused internships for up to 13 weeks and high-quality paid employment for the Advance and Earn program
• Build and maintain a client-facing job board with current job opportunities
• Coordinate and participate in job fairs, workshops, and networking events
• Provide career counseling, job readiness training, and support to at-risk youth with multiple barriers to employment
• Assist the Employment Specialist in guiding participants through the process of developing effective job search strategies, crafting compelling resumes, and preparing for interviews.
• Track participant progress and employment outcomes, maintaining accurate records and data
• Regularly engage with employers across various industries to explore job opportunities and career pathways, ensuring that Education and Workforce graduates have access to the most competitive opportunities
• Collaborate with community groups and organizations to enhance workforce development efforts
• Represent the Isaacs Center on panels, webinars, and forums
• Re-place current participants and alumni who are unemployed, underemployed, or in search of higher wage/alternative employment
• Mentor and coach participants and alumni, one-on-one or in small groups for job preparation and career advancement
• Record student and employer interactions, internships, and job placements into Salesforce and DYCD connect
• Other tasks as assigned Professional Development and Upskilling
• Assist with facilitating or the procurement of facilitators of in-person workshops that cover various topics that support advancement and certification of participants
• Support the scheduling of experiential learning opportunities that keep participants engaged in programming
• Provide ongoing coaching and support for professional skill development and advance career growth
• Other tasks as assigned

Data Entry

• Maintain accurate and timely data entry in Salesforce and DYCD Connect for participants records, internship and job placements, and employer interactions

Physical Requirements and Working Conditions

• You may be required to lift up to 25lbs or less.
• Standing for extended periods while facilitating workshops and events
• Environment: The role involves working in an office setting, program sites, and occasionally in the community. Work may be conducted both in-person and virtually.
• Emotional Demands: The position involves working with participants who may be experiencing personal, social, or economic challenges. The Career Services Coordinator must be prepared to navigate emotionally charged situations and collaborate with the Participant Support team to support individuals facing mental health concerns, trauma, and systemic barriers.
• Stress Factors: This role requires managing multiple cases, meeting deadlines, and adapting to evolving participant needs, which may contribute to periods of high stress.
• Mental Health Awareness: The organization encourages maintaining mental well-being and offers resources or support programs for staff mental health, including supervision, counseling resources, or wellness initiatives.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.