Sales Engineer - DACH Market

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role…

We are currently looking for a Sales Engineer to join our international Sales Engineer team, responsible for providing technical expertise and support to our sales team and prospective clients. You will play a key role in driving the success of our UCaaS solutions by delivering compelling presentations, designing tailored solutions, and providing exceptional customer service.

What You Will Do…

• Engage with potential clients to understand their business needs and technical requirements.
• Assess client infrastructure and requirements to design tailored UCaaS solutions, including network architecture and integration strategies. 
• Act as a trusted advisor by providing expert technical guidance from initial scoping to implementation and ongoing optimization.
• Engage with C-level stakeholders, particularly CTOs and CIOs of both partners and end customers, to communicate technical value and strategic fit.
• Partner with the sales team throughout the sales cycle, from lead qualification to deal closure. Support proposal development, RFP responses, and technical negotiations to address client objections and finalize solutions.
• Serve as a subject matter expert on Wildix UCaaS solutions, staying current on product developments, industry trends, and competitive offerings. 
• Share insights with internal teams and contribute feedback to product development
• Create detailed proposals, diagrams, and presentations to illustrate solutions. Deliver compelling product demonstrations tailored to client use cases, addressing technical inquiries, and ensuring clarity.
• Serve as a liaison between clients and internal teams to ensure project alignment, advocate for client needs, and contribute to successful solution delivery.
• Contribute to the creation of technical documentation, sales enablement tools, and training materials to support internal teams and partners.
• Proactively enhance your technical skills through self-study, formal training, and participation in industry events to stay ahead of technological advancements.
• Provide hands-on support in setting up Wildix solutions (such as PBX) and assist new partners during their initial implementations, as needed.
• Be available to travel as needed.

What You Will Bring…

• Proven experience in a pre-sales or sales engineering, or technical consulting role in the UCaaS or telecommunications industry.
• Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Experience in setting up UCaaS solutions like PBXs

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

📚 Level Up Your Skills – After your probation period, you can enroll in English classes to boost your communication skills.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

Happy with them? We offer even more! Our Benefits are country-specific. You can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. (45 minutes)

🛠️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. (45 minutes)

🎯 Step 3: Final Interview – A role-play interview with leadership or cross-functional team members to ensure alignment with our expectations and business needs. (1 hour)

We Are Wildix

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Important - Please note that we exclusively recruit through Remote.com, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly.

Ready to join us? Apply Now!