Sales Training & Growth Program Manager

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

2 positions available - ideally one on each coast and/or near a major airport 

ROLE AND RESPONSIBILITIES:

Juul Labs is seeking a Sales Training & Growth Program Manager to lead the design and execution of field sales training initiatives that accelerate performance, build frontline excellence, and drive commercial results across the U.S. This role will support Juul’s commercial transformation by delivering impactful training programs that translate strategy into execution for our Territory Manager and Account Manager teams.

• Design and deliver national sales training programs, including onboarding, new product launches, and quarterly commercial initiatives.
• Develop scalable, ongoing training focused on consumer engagement, compliance, store conversion, objection handling, and gap-based selling strategies.
• Partner cross-functionally with Sales Leadership, Trade Marketing, and other internal stakeholders to identify capability gaps and create solutions aligned with KPIs.
• Own and manage the field learning journey, including live facilitation, eLearning, workshops, and coaching touchpoints.
• Tailor training to address regional/state-specific execution challenges.
• Conduct regular market visits and ride-alongs with field teams to assess training effectiveness and uncover obstacles to market success.
• Serve as a voice of the field, creating continuous feedback loops for insights, ideas, and best practices.
• Integrate tools like DISC profiles and customer-centric selling techniques into training content to strengthen field impact.
• Perform related duties as assigned, within your scope of practice

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years in sales training, field enablement, or sales leadership, preferably in CPG or a regulated consumer-facing industry.
• Proven ability to design and facilitate both virtual and in-person training programs.
• Experience working directly with field sales teams and developing content that drives measurable behavior change.
• Strong business acumen and the ability to align training programs to commercial goals and KPIs.
• Excellent facilitation, communication, and project management skills.
• High comfort with frequent travel (up to 60%) and field immersion.
• Experience with Salesforce CRM.

Preferred:

• Background in coaching or leadership development.
• Experience with tools like DISC, Challenger or Gap Selling methodology.
• Bilingual proficiency is a plus.

EDUCATION:

• Bachelor’s degree required.
• Advanced training or certification in adult learning, instructional design, or sales coaching is a plus.

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote