Offer summary

Qualifications:

Basic knowledge of hardware repairs, software installation, and troubleshooting., Familiarity with Windows operating system and Office suite., Ability to provide first and second level technical support, both remotely and via phone., Valid driver's license and willingness to use company vehicle for on-site support..

Key responsibilities:

Perform hardware repairs, replacements, cleaning, diagnostics, and troubleshooting.

Install and update software, diagnose software issues.

Support and maintain printers, including Laserjet, Multifunction, and Deskjet models.

Provide technical support at first and second levels, both remotely and on-site.

Job description

Hardware (reparos, troca de peças, limpezas, diagnósticos e soluções de problemas);
Software, (instalação e atualização em geral, diagnósticos de problemas);
Sistema operacional Windows e pacote office;
Suporte à impressoras (Laserjet, Multifuncional e Deskjet);
Atendimento 1° nível (telefônico e acesso remoto) e 2º nível:
Necessário habilitação pois usará carro da empresa para atendimentos.

Required profile