Offer summary

Qualifications:

10+ years of industry experience with Dynamics 365 Customer Engagement., 5+ years of experience with Agile/Scrum methodologies., Strong communication skills for diverse audiences, both internal and external., Post-secondary education and relevant industry certifications are preferred..

Key responsibilities:

Oversee design, architecture, and implementation of Dynamics 365 Customer Engagement solutions.

Collaborate with clients and internal stakeholders to define and deliver innovative customer solutions.

Qualify strategic business solutions leads and sales opportunities with management teams.

Participate in knowledge sharing and contribute to the Long View team.

Job description

Are you driven by data? Are you a master of Dynamics 365?

We are looking for an innovative and technology-driven Principal Architect, Microsoft Dynamics 365 Customer Engagement for our Data & Dynamics Team to be based out of our Toronto, Edmonton, Calgary, or Vancouver branch where you will focus on strategic initiatives for Long View’s clients! Utilizing your strong business and management consulting skills, you will solve business challenges across several areas of our business Dynamics 365 Customer Engagement, you will lead complex, cross-practice Dynamics 365 implementations by defining the overall solution architecture and supporting functional and technical architects.

A Day in the Life:

Support Long View’s Business Applications D365 Customer Engagement portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, other architects), defining customer solutions, and delivering engagements that are innovative and exceed business requirements.

Responsible for overseeing design, architecture, and implementation of various Dynamics 365 Customer Engagement solution components, as well as support efforts of solution consultants in other technical and business disciplines.

Focus on best practices for Organizational Change Management

Qualify strategic business solutions leads and sales opportunities with Account Managers, Client Services Managers and/or Practice Directors and VPs

Participate and contribute, including sharing learnings and information, with the larger Long View team that is not present at the event.

Collaborate with Service Realization to bring unique products and capabilities to market that compliment Data & Dynamics services and technologies.

Keep abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners

What You Bring:

10+ years of industry experience working with Dynamics 365 Customer Engagement.

5+ years of experience with Agile/Scrum

Proven skills and background with Dynamics 365 CE presales and demos

Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral, and various presentation formats and situations.

Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions)

Self-motivation and drive, always looking for ways to improve skills and stay relevant in given area of expertise.

What Makes You Extra Awesome:

Post-secondary education

Industry certifications such as Dynamics FastTrack, Microsoft MVP, Enterprise Architecture (TOGAF, Zachman), and relevant Azure experience across IaaS, PaaS, and SaaS solutions.

Required profile