Tracking Specialist

Arbour Group (a Cencora PharmaLex company) is looking for an Tracking Specialist to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. This position will support the company's compliance and operational efforts. This role requires strong organizational and communication skills to manage critical filing deadlines, track project statuses, and interact with both internal teams and external contractors. The ideal candidate will be proficient in Microsoft Office tools, experienced with public filing portals such as NYC DOB NOW, and comfortable managing timelines in a dynamic, fast-paced environment.

Main Tasks:

• Deadline Management: Track and manage project deadlines and filing requirements, including monitoring extension eligibility and submission rules.
• Document and Data Tracking: Maintain accurate records of filings, violations, and project progress using platforms such as Sierra Live and (temporarily) Salesforce.
• NYC DOB NOW Portal Use: Navigate the DOB NOW: Public Property Portal and Violations Portal to monitor compliance and filing statuses.
• Communication & Scheduling: Coordinate meetings via Microsoft Teams and manage email correspondence through Outlook. Occasionally arrange and attend in-person meetings with contractors.
• Reporting & Documentation: Generate status updates, reports, and documentation using MS Excel, including spreadsheets for tracking deadlines and project statuses.
• Collaboration: Participate in virtual team meetings and coordinate with project managers, contractors, and compliance officers to ensure filings are submitted on time.
• Time & Task Management: Prioritize tasks efficiently and meet deadlines in accordance with internal timelines and city agency regulations.
• Learning & Compliance: Stay current with evolving filing rules and deadlines, including understanding when extensions can or cannot be filed.

Minimum Qualifications:

• Must be a resident of the Philippines
• Able to work remotely on a night shift, following US time zone
• Proficiency in Microsoft Excel, Outlook, and Teams (or other virtual meeting platforms)
• Experience with NYC DOB NOW systems (Public Portal & Violations)
• Working knowledge of Sierra Live and Salesforce (Salesforce knowledge is preferred but not long-term required)
• Strong organizational and time management skills
• Effective written and verbal communication skills, including comfort with phone conversations
• Detail-oriented with the ability to manage multiple priorities
• Self-motivated and proactive in learning city agency requirements and internal workflows

What's on Offer?

• Work in a company with a solid track record of performance
• Have a remote working arrangement, on top of a competitive salary offer and employment benefits
• Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally

Don't miss this amazing opportunity to work with a dynamic team of professionals while developing your career in a multinational organization. Apply Now!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.