Offer summary

Qualifications:

Fluent in spoken and written English with strong communication skills., Proven negotiation skills and ability to influence decision-makers., Experience in client-facing roles, sales, or administrative support is preferred., Familiarity with CRM software and client management tools..

Key responsibilities:

Proactively reach out to potential clients through cold calls and emails.

Build and maintain strong client relationships and identify future business opportunities.

Present the company's services effectively and address client queries during video calls.

Continuously update CRM with client interactions and collaborate with the team on lead transitions.

Job description

This is a remote position.

Job Description for Sales Agent

09h00am - 17h00pm - Full time

Client Time zone: UK - BST - London

Responsibilities

Proactively reach out to potential clients through a limited number of cold calls (approximately 10 per day), emails, and other communication channels.
Prioritize administrative work related to client management and support.
Build and maintain strong client relationships, ensuring continuous engagement and identifying opportunities for future business.
Present the company's services in a compelling manner, addressing the specific needs and concerns of the prospect.
May be required to participate in client video calls, presenting service packages or addressing client queries.
Collaborate with the broader team to ensure a seamless transition of leads and provide insights on market trends and customer feedback.
Continuously update CRM or relevant systems with client interactions, feedback, and service progress.

Requirements

Fluent in spoken English, with strong written communication skills.
Proven negotiation skills, with the ability to persuade and influence decision-makers.
Strong probing skills to understand client needs and offer relevant solutions.
Demonstrated ability to build rapport and maintain strong customer relationships.
Previous experience in client-facing roles, sales, or admin support is preferred.
Familiarity with CRM software and other client management tools.

Highly Regarded Skills and Experience:

Experience in service-based industries such as cleaning, hospitality, or home care.
Knowledge of local market trends, client acquisition strategies, and customer retention techniques.
Ability to handle objections and provide solutions in real-time.