Offer summary

Qualifications:

Bachelor’s degree in Mathematics, Engineering, Economics, Business Management, Computer Science, Statistics, or a related field., Experience with SaaS Enterprise systems and business operations is preferred., Proficiency in SQL and/or Snowflake for data manipulation and transformation., Strong communication skills, both verbal and written, with advanced Excel or Google Sheets skills..

Key responsibilities:

Develop a deep understanding of business metrics and operational challenges.

Support performance analysis to identify trends and revenue growth opportunities.

Create and optimize ETL workflows for the global sales team.

Communicate complex analyses and models to senior leaders effectively.

Job description

Zoom is a leading Unified Communications as a Service (UCaaS) provider committed to delivering happiness by delivering cutting-edge solutions to customers worldwide. We are looking for a Data Analyst to join our GTM Analytics and Insights Team to contribute to a culture of data-driven decision-making.

As a Data Analyst of the GTM Analytics team, you will be responsible for working across multiple departments to support sales automation initiatives and optimize sales reporting within Go-To-Market functions using tools such as Snowflake, Alteryx, and Tableau. This role requires competence in database manipulation, analytics, project management, and cross-functional collaboration. Projects are likely to focus on creating customized ETL workflows with outputs that serve as a source of truth for the global sales team.

You must demonstrate intellectual curiosity and identify interdependencies across the company’s processes and metrics. We trust you to collaborate with others, form intelligent opinions, and present your thoughts to decision-makers.

Job Description

Develop a deep understanding of the business, from its data/metrics to its operational challenges and opportunities
Support business performance deep-dive to identify critical trends and size opportunities for maximizing revenue growth
Identify opportunities to develop, optimize, or overhaul business processes through system configurations or customizations.
Work with Big Data, do data transformation work, and help build complex financial and operating models for historical analysis and forecasting.
Communicate complex analysis and financial/operating model to senior leaders, both verbally and in writing

Requirements

Bachelor’s degree in Mathematics, Engineering, Economics, Business Management, Computer Science, Statistics, or a related field
Experience and familiarity with SaaS Enterprise systems and SaaS business operations are preferred.
Ability to deliver actionable insights by synthesizing data into practical formats, and influence through logic, interpretation of data, and effective communication
Ability to develop, optimize and maintain SQL and/or Snowflake Queries to extract, transform, and load data from multiple sources into our data warehouse and vice versa
Technical skills would be a plus, including proficiency in Tableau, Domo, Alteryx, and other Business Intelligence tools.
Advanced Excel or Google Sheets skills required
Strong business communication skills, both verbal and written
Must be able to work US business hours

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Required profile