Customer Service Representative

Description

Join the Heartbeat of Healthcare – Be a Customer Service Champion at Blackburn’s!

Are you passionate about helping people and making a difference every day? Blackburn’s — a trusted medical supply company — is looking for motivated individuals to join our growing team! Whether you're new to healthcare or bring experience, we want to hear from you.

Starting Pay: $18.00/hour | Medical Industry | Training Provided | Experience Considered

Monday–Friday: DAYLIGHT

No prior experience? We’ll provide full training.
Already have some background in healthcare or logistics? Even better — we’d love to hear about it.

Be part of a company that supports patient care behind the scenes.
 

About the Role: You’ll be the front line of support for patients, caregivers, and healthcare providers — coordinating services, verifying insurance, entering orders, solving problems, and guiding customers with empathy and professionalism.

What Makes You a Great Fit:

• A patient, conscientious team player who stays calm and supportive under pressure.
• Collaborative: You enjoy working with others and contributing to a team-focused environment. You seek consensus and thrive in harmony.
• Reflective & Analytical: You take time to think before you speak or act. You're thoughtful, composed, and communicate with purpose.
• Stable & Reliable: You value consistency and approach your work methodically, finding comfort in structured routines and processes.
• Detail-Oriented: You’re meticulous, focused on accuracy, and pride yourself on getting things right the first time. You follow processes with precision and care.
• High school diploma or equivalent (college coursework a plus!)
• 1–4 years of customer service experience (healthcare industry preferred)
• Strong communication, multitasking, and organizational skills
• Proficiency in MS Office and comfort with electronic systems
• Familiarity with medical terminology is a plus

Why You’ll Love Working at Blackburn’s

• A supportive, team-first culture
• Leadership that listens and values your voice
• A meaningful mission helping patients live better lives
• Opportunities for personal and professional growth

Location: Corporate Office, Tarentum, PA

Ready to make an impact? Apply today and become part of something meaningful. At Blackburn’s, your voice matters — and so does your heart.

Qualifications

What We’re Looking For:

• High school diploma or equivalent (college credits or degree preferred).
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with medical terminology, physiology, and anatomy is a plus.
• Proficiency in MS Office Suite, including Outlook and Internet applications.
• A self-motivated individual with a keen attention to detail and problem-solving skills