Offer summary

Qualifications:

Experience with Laboratory Information Management Systems (LIMS) is essential., Proficiency in SQL and understanding of relational databases is required., Strong communication skills and customer-facing abilities are necessary., Laboratory experience and familiarity with reporting tools like Crystal Reports are preferred..

Key responsibilities:

Documenting functional requirements and obtaining stakeholder sign-off.

Configuring software and designing customer-specific reports using reporting tools.

Maintaining project documentation and providing training courses as needed.

Offering customer support through various channels including email, phone, and site visits.

Job description

Company Description

Autoscribe Informatics offers a wide portfolio of Laboratory Information Management Systems (LIMS) for various industries worldwide, including pharmaceuticals, healthcare, biobanking, veterinary and more. Our configurable LIMS help customers manage laboratory workflow efficiently. We also provide dynamic reporting, barcoding capability, and regulatory compliance features to add further value to our solutions.

Role Description

This is a full-time remote role for an experienced LIMS Technical Consultant to join our friendly Technical Services team, within a fast growing software company. The successful candidate will be involved in the implementation and delivery of innovative software systems in a wide variety of industries and organisations.

Responsibilities include but are not limited to the following:

Understanding and documenting functional requirements and getting sign-off from stakeholders.
Configuration of developed software for base and internal systems; including the use of reporting tools such as Crystal Reports to design the customer specific reports and extension to other products as needed e.g. Microsoft PowerBI.
Maintaining project documentation.
Provision of training courses when required.
Provide support to customers via email, phone and site visits when necessary.

The successful candidate will receive training on our software and configurations tools, as well as 3rd party software packages. A competitive salary will be offered dependant on experience, including benefits such as private healthcare.

Experience and Skills