Port Operations Manager

Description

About Us

Margaritaville at Sea brings the iconic Margaritaville lifestyle to the open ocean with award-winning, easy-breezy getaways. Since launching our first ship in May 2022, we’ve welcomed hundreds of thousands of guests aboard to experience laid-back luxury, island-inspired entertainment, and unforgettable hospitality. In 2024, we launched our flagship vessel, the Margaritaville at Sea Islander, elevating our signature escape. We’ve received major industry recognition, including Cruise Critic’s #1 Cruiser’s Choice Award and Newsweek’s 2025 Best Ship for Families. With a third ship setting sail in 2026, now is an exciting time to join our expanding fleet and growing team.

We’re a team that works hard, plays harder, and truly believes in creating exceptional experiences—both for our guests and our crew. Join the journey, we’re just getting started!

Position Overview

The Manager of Port Operations at Margaritaville at Sea is responsible for overseeing and coordinating all port activities to ensure efficient and smooth operations. This role involves managing relationships with port authorities, ensuring compliance with regulations, and optimizing port logistics to enhance the overall guest experience.

Key Responsibilities

- Oversee turn operations in home ports, including but not limited to:

               - Stevedoring coordination

               - Waste Disposal management

               - Security services, including canine units

               - Check-in agent coordination

               - Equipment rental and staging

               - Marine technical logistics support as required

- Port Agency and coordination in ports of calls

- Develop and maintain strong relationships with port authorities, vendors, and other stakeholders.

- Coordinate with various departments to ensure timely and efficient embarkation and disembarkation processes.

- Monitor and analyze port operations to identify areas for improvement and implement strategic solutions.

- Manage and train port operations staff, ensuring high levels of performance and customer service.

- Prepare and manage budgets for port operations, ensuring cost-effective practices.

- Ensure the safety and security of port operations, implementing necessary protocols and procedures.

- Collaborate with cruise line management to align port operations with overall company goals and objectives.

- Handle any operational issues or emergencies that arise, providing effective solutions and communication.

- Stay updated on industry trends and regulatory changes to maintain compliance and operational excellence.

Qualifications

- Bachelor's degree in Maritime Studies, Logistics, Business Administration, or a related field.

- Minimum of 5 years of experience in port operations or maritime logistics.

- Proven experience in managing and leading teams in a port or cruise line environment.

- Demonstrated experience in coordinating with port authorities and regulatory bodies.

- Experience in budget management and cost control within port operations.

Required Skills & Abilities

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills for effective collaboration with diverse teams and stakeholders.

- Ability to analyze and solve complex operational problems.

- Proficiency in using port management software and tools.

- Strong understanding of maritime regulations and compliance requirements.

- Ability to work under pressure and manage multiple tasks simultaneously.

- Strong organizational and time management skills.

Why Join Us

Step into a role where the work is meaningful, the team is vibrant, and the vibe is unmistakably Margaritaville.

We’re growing fast—adding ships, expanding teams, and redefining fun on the high seas. Now’s the perfect time to jump in, make waves, and grow your career with us.

 Here’s what you’ll love:

• Competitive pay and full health benefits (medical, dental, vision)
• 401(k) with company match
• Generous paid time off + company-paid holidays
• Complimentary cruises—because we believe in working hard and cruising often
• A collaborative, fast-paced team that celebrates success and supports your career goals

If you're looking for a career with purpose and personality—welcome aboard.

EEOC Statement

We are an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under local, state, or federal law.