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Technical Consultant (Atlassian)

unlimited holidays - extra parental leave - work from home - coworking available
Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Experience in technical consulting with Atlassian toolsets is essential., Proficiency in scripting languages like Groovy or Python is required., Strong written and spoken English communication skills are necessary., Experience with system administration and cloud infrastructure setup is preferred..

Key responsibilities:

  • Assist customers in utilizing the Atlassian product suite effectively.
  • Participate in pre-sales activities, including solution design and project scoping.
  • Implement and deliver custom Atlassian solutions, including installations and migrations.
  • Communicate regularly with stakeholders and contribute to internal knowledge sharing.

The Adaptavist Group logo Icon for a company verified by Jobgether
The Adaptavist Group Information Technology & Services Large https://www.adaptavist.com/
1001 - 5000 Employees
See company page
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Job description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.


About the role

Our Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.

This role will be helping customers to integrate systems, automate processes, and achieve efficiencies.  This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.

As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals.  The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.

Key responsibilities and accountabilities

Atlassian Solution Consultancy
  • Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations
  • Communicate regularly with a range of stakeholders
  • Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
  • Participation in internal knowledge-sharing and improvements 
  • Travel to client sites and working on site where necessary


    • Atlassian Solution Implementation and Delivery
  • Installations, upgrades, migrations for Atlassian applications and associated technologies
  • Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
  • Scripting solutions with languages like Groovy and Python
  • Database administration and querying
  • Web integration of Atlassian and other applications using Rest APIs
  • System administration (Linux and Windows), particularly application servers


    • Role-specific skills, knowledge and experience
  • Experience in technical consulting, with background of Atlassian toolsets is a must
  • Scripting experience in Scripturnner or with a language like Groovy or Python
  • Experience with system administration (e.g. Linux and Bash scripting) and database operations
  • Experience in cloud infrastructure setup like AWS, Google cloud and Azure
  • Strong written and spoken English language skills 
  • Experience presenting solutions to customers based on provided requirements
  • Experience writing and contributing to technical reports
  • Excellent organizational, prioritization, communication, and interpersonal skills
  • An ability to think innovatively and creatively
  • Team player and strong collaboration skills
  • Self-starting, strongly ambitious and tenacious 



    • Desirable skills
  • Experience with web integration using Rest APIs
  • Experience in AI or Atlassian Rovo
  • Experience in other tools including Gitlab, Monday.com, SNOW and serviceNow
  • Experience in developing Atlassian Apps
  • Experience with requirements gathering and analysis
  • Experience within a fast-paced, fast-growth tech start-up environment
  • Understanding of non-functional requirements for application scalability, availability, and security

    • Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet. 

    Drop us your application, we’d love to hear from you!

    What to expect

    We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.


    Equal opportunities for everyone

    At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.


    We look forward to your application!

    Required profile

    Experience

    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    System AdministrationAtlassian OpsGenieScriptingAtlassian ConfluenceGoogle Cloud Platform (GCP)Microsoft AzureJIRAAWS Cloud ServicesDatabase AdministrationApplication Programming Interface (API)BitbucketSnow (Software)Artificial IntelligenceServiceNowCustomer Requirements AnalysisGit (Version Control System)WebMethodsMonday.com

    Other Skills

    • Consulting
    • Creative Thinking
    • Communication
    • Teamwork
    • Tenacity
    • Organizational Skills
    • Prioritization
    • Social Skills
    • Creativity
    Are you interested?

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