Offer summary

Qualifications:

High school diploma or GED required., Experience in phone or call center customer service., Strong communication and computer skills., Bilingual ability is a plus..

Key responsibilities:

Interact with members via phone to assist with account services.

Process account transfers, loan payments, and cashier's checks.

Open and close accounts and resolve member account issues.

Balance transactions and verify totals at the end of each day.

Job description

Job Details

Job Location: Headquarters - Corinth, TX

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Shift: Day

Job Category: Banking

Description

DATCU is currently looking for Full-Time Contact Agents. If you are a friendly, customer-oriented individual with phone experience, this would be a great opportunity for you! If you are interested, please read more below!

About DATCU:

DATCU was founded in 1936. We are a not-for-profit financial institution that helps to make a difference in the community. We encourage our employees growth and hire from within. We offer great benefits such as health insurance, 3+ weeks of paid time off, paid holidays, and a 401k plan. You'll be provided with a positive work environment and you'll feel like part of a family. We've also been named one of the best companies to work for in Texas!

Average Day on the Job:

As a Contact Agent, you will be interacting with our members via phone on a day to day basis. Processing account transfers, loan payments, and cashiers checks. You will open and close accounts, assist members with account problems, and answer their questions. At the end of each day, you'll balance your transactions and verify totals. The goal of this position is to ensure our members are promptly and professionally served.

Work From Home:

This position works in-office in Corinth, Texas for the first 90 days of employment. After 90 days, there is the potential to work from home on Mondays, Fridays, and Saturdays. You will still work in-office on Tuesdays, Wednesdays, and Thursdays.

Work Schedule:

This is a 40 hour per week, full time position, with rotating Saturdays. Work times are 8:45am - 5:15pm Monday through Friday, and 8:45am 12:15pm on Saturdays.

Ready to join our team?

If this job sounds like a great fit for you, then please fill out our quick online application! We will follow up with you via email/phone regarding the position and what the next steps will be.