Offer summary

Qualifications:

7+ years of progressive HR leadership experience, preferably in B2B SaaS or high-growth tech startups., Proven ability to lead HR and recruitment teams with a focus on employer branding., Strong background in developing scalable onboarding, development, and performance programs., In-depth knowledge of compliance, compensation, and HR systems in both the U.S. and Philippines..

Key responsibilities:

Own and align the people strategy with business goals across performance, culture, and growth.

Manage an HR Manager and 2 recruiters to build a high-performance, distributed team.

Implement hiring workflows and training for hiring managers to drive hiring excellence.

Design onboarding systems and leadership training to accelerate employee development.

Job description

Lead Culture. Scale People. Drive Performance.

MSPbots is on a mission to transform how Managed Service Providers (MSPs) operate—using automation and AI to streamline inefficiencies and fuel smarter decisions. Now, we’re looking for a strategic, execution-focused Director of Human Resources to architect and scale our people engine from the inside out.

If you’re a decisive HR leader who thrives in fast-paced environments and sees HR as a business growth lever—not just an admin function—this is your seat at the table.

The Role Details

Schedule: 8 AM–5 PM CDT/CST (9 PM–6 AM PHT)—100% Remote

Rest Days: Fixed weekends off (Saturday–Sunday)

Location: Philippines-based candidates

What You’ll Do

Reporting directly to the Executive Team, you’ll:

Own the people strategy—align HR initiatives with business goals across performance, culture, and growth.
Lead & scale—manage an HR Manager and 2 recruiters, enabling a high-performance, distributed team.
Drive hiring excellence—implement recruiter workflows, hiring scorecards, and training for hiring managers.
Accelerate onboarding & development—design learning paths, leadership training, and onboarding systems.
Run people ops—optimize HR tech (BambooHR, ClickUp), ensure global compliance, and lead performance calibration.
Build a culture that sticks—foster trust, drive engagement, and make “operational excellence” our cultural signature.

You Might Be the One If You Have:

7+ years of progressive HR leadership, ideally in B2B SaaS or high-growth tech startups
Experience leading HR and recruitment teams, with a passion for building strong employer brands
A track record of building scalable onboarding, development, and performance programs
Deep knowledge of compliance (U.S. and Philippines), compensation, and HR systems
A bold, results-first mindset—you're not afraid to lead with clarity and hold others accountable
A love for systems, structure, and efficiency—balanced by empathy and cultural awareness
Bonus: Background in MSPs or automation-driven organizations

What’s in it for you?

HMO (reimbursement for $100/mo)
Life Insurance (reimbursement for $20/mo)
Reimbursement for Dental—$20 and Vision—$4
15 PTO credits in a year (if unused, convertible to cash!)
Training/Development courses (reimbursement for up to $30)
US Holiday Pay

About MSPbots.ai

At MSPbots, we empower MSPs to run lean, data-driven operations by leveraging automation, bots, and business intelligence tools. We're a fast-growing team of innovators redefining how MSPs scale—and we want YOU to be part of it.

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