Senior Key Account Manager

Job Description:

As a Named Account Manager on our Enterprise Sales team, you will identify and engage with high-quality brands or manufactures based in China that are selling in overseas marketplaces, as well as organize meetings and pitch Pattern’s services. You'll be conducting sales activities in the US, APAC, and EMEA as we accelerate towards our revenue objectives. This is a full-time role based in Shanghai, China.

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push one of the fastest-growing companies in the US to the top of the list!

Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies in America by Inc. More than 150 global brands like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets rely on Pattern's global ecommerce acceleration platform to scale their business worldwide. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces&reg.

What is a day in the life?

• Research and understand the prospective client’s business goals, objectives and challenges
• Ability to communicate value propositions and recommendations effectively to the leadership within a prospective partner
• Active involvement in the implementation of each new partner to ensure a quick and complete realization of revenue
• Develop a culture of solution-based selling with a focus on value-based outcomes VS. feature/function
• Deliver aggressive sales plans by segment and territory
• Be an exemplary brand champion and work closely with marketing and product to maximize brand awareness and lead generation possibilities
• Comfortable using Salesforce and Strategic Selling Methodologies. – MEDDIC, Solution Selling and Challenger Sale Methodologies
• Must be willing to travel up to 25% of the time

What will I need to thrive in this role?

• Required Qualifications
• Bachelor's Degree
• 10+ years of complex ERP, MRP, PLM, CRM, or consulting-type enterprise selling at the C-Suite
• 5+ years of cross-boarder experience
• Proven sales executive experience, meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
• Excellent listening and negotiation skills
• Ability to represent Pattern in a polished and professional manner to existing and potential clients
• Strong work ethic and self-discipline.

Preferred Qualifications

• Experience with Salesforce CRM
• Previous exposure to Marketplaces, specifically (but not limited to) Amazon
• International experience
• Business development experience China’s overseas ecommerce ecosystem
• Proficiency in English and Mandarin Chinese.

What does the team look like?

• You will work alongside the US sales team and report to the Director of Sales. This team is data-driven and results-oriented. You will collaborate regularly with members of your team and work across departments with other senior-level colleagues to implement actionable solutions.

What does high performance look like?

• You follow through with all assignments promptly
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You will take full ownership of your projects and follow through to completion

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples
• Provide insights on how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner-obsessed at Pattern
• Share experience on any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce accelerator industry! We are a company full of talented industry experts that evolve quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family.

Pattern is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.