Manager, ERP Business Analyst – Plan to Sustain – IT MRO (REMOTE)

Are you interested in playing a key role in defining the future of Aerospace and Defense?  If so, we are hiring an ERP Business Analyst – (Plan to Deliver) to help drive our oneRTX: Process & Systems Transformation program.   

The OneRTX: Process & Systems Transformation Program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems. RTX has chosen SAP’s S/4HANA to enable our future ERP system and has largely concluded the strategic definition and design phase and is now entering the initial blueprinting, build and support phases. 

The ERP Business Analyst – (Plan to Deliver) is responsible for the successful delivery within each phase of the program: 

• Blueprint – detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions. 

• Build – collaborate with an integrated team of external resources and internal RTX team members in the configuration and development of system capabilities. 

• Testing – support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution. 

• Cutover & Hypercare – support successful migration from legacy systems to new environments. Support go-live and the continuation of RTX business’ financial and operational performance. 

You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP’s S/4HANA solution. 

What You Will Do: 

• Collaborate with business and digital team members and cross-functional teams to understand business requirements and provide guidance on utilizing the ERP system effectively.  

• Collaborate with cross-functional teams to design and implement solutions that leveraging S/4HANA, enhancing our Plan to Deliver processes in alignment with desired RTX operating model and industry best practices. 

• Support the creation of new and innovative solutions to support digital and business strategies and common design aspirations. 

• Support the evaluation of options for bolt-on applications and make recommendations based on functional requirements, desired RTX operating model, and industry best practices. 

• Assist data team and process teams in data mapping activities and testing. 

• Document common solutions, including configuration documents, process flows and data policies. 

• Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope for (Plan to Deliver) as part of the program. 

• Mentor less experienced team members in specific areas of the (Plan to Deliver) business process hierarchy 

• Ensure that RTX is positioned for future success within all functional areas of (Plan to Deliver) 

• Travel up to 50% domestically

Qualifications You Must Have:

• Minimum of 8+ years' experience configuring and supporting SAP ERP and a bachelor's degree in Computer Science, Technology, Engineering or Mathematics (STEM) or related discipline or equivalent combination of related work experience and schooling in lieu of degree; Advanced degree and 5+ years' related work experience.

• Working knowledge of (Plan to Deliver) business processes and technical system knowledge in at least three of the following areas: 

• Strong knowledge of Aftermarket / MRO processes  

• Experience with both standard and custom solutions in the Sales & Distribution, Customer Service work streams 

• MRO - Statistical forecasting and consumption, Part segmentation / classification 

• Corrective/Preventive maintenance 

• Materials Planning / Manufacturing execution – including Make to Stock, Make to Order, GPD/PMMO 

• In-depth knowledge and hands-on experience with SAP systems including system configuration, data management, and reporting capabilities. 

• Current U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Qualifications We Prefer:

• Plant Maintenance

• Sales, Inventory & Operations Planning, including Kinaxis, APO, IBP, Servigistics 

• Logistics – Inventory / Warehouse Management 

• Quality Management and Production Master Data 

• Experience working on large, complex A&D enterprise projects -- or similarly regulated, large organization 

• Experience with agile frameworks/iterative approaches to software development and implementation projects​ 

• Ability to travel up to 50%

Learn More & Apply Now!
Work Location: Remote
Please consider the following role type definition as you apply for this role:

Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed.

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.