Offer summary

Qualifications:

Proven experience managing analysts or technical contributors., Strong SQL skills and hands-on experience with BI tools, preferably Metabase., Ability to design effective reporting systems that reflect operational performance., Excellent communication skills with a focus on clarity and urgency..

Key responsibilities:

Own and manage the Metabase infrastructure for reporting on various operational metrics.

Lead and develop a high-performing team of BI Analysts to drive results and efficiency.

Standardize KPI definitions and ensure alignment on success metrics across the team.

Collaborate with operators and executives to transform ambiguous questions into actionable analyses.

Job description

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health:

Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

📍We are hiring across all U.S. states.

Estimated annual compensation: $90,000–$120,000 USD.
The reference range provided is specific to San Francisco. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.

Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 270 team members who serve the 60,000+ (and growing) active professionals on our marketplace.

We’re hiring one (1) Business Intelligence Manager to lead the analytics backbone of Worker Operations at Clipboard Health. This isn’t a support function. It’s a core leadership role. If you're a builder who has turned messy data environments into structured decision systems and you know how to lead people while doing it,we want to talk.

What You’ll Take On

Own our Metabase infrastructure for Worker Ops reporting from funnel performance to shift coverage to workforce quality
Lead and manage a high-performing team of BI Analysts, pushing for speed, structure, and results
Standardize KPI definitions, eliminate noise, and drive alignment on what success looks like across the team
Partner with operators and execs to shape ambiguous questions into clear analysis that leads to action
Flag problems before they become visible and build reporting systems that prevent repeat issues
Support self-serve reporting without sacrificing clarity or trust in the data
Collaborate with engineering and technical teams to resolve root data issues and strengthen our backend

What You Should Bring

Proven experience managing analysts or technical contributors
Strong SQL skills and hands-on experience with BI tools, Metabase strongly preferred
Ability to design reporting systems that reflect real operational performance
Clarity of thought, clear writing, and comfort challenging requests that don’t serve the goal
A sharp sense of urgency and ownership you don’t wait to be told, and you don’t leave threads open
Deep understanding of how data fuels business decisions and how bad metrics slow teams down

Required profile