General Summary:
The Nurse Operations Manager performs a variety of administrative and nursing duties in supervising and caring for patients from minor treatment to acutely ill in a one-of-a-kind, free-standing outpatient facilities, providing easy access unscheduled care. This hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.
Description of Essential Duties:
In addition to all responsibilities of the Registered Nurse Position, the NOM will also perform the following functions:
Build relationships with patients and employees and help support a culture of passion and enthusiasm
Perform meaningful growth meeting with RN’s and PCC’s on a routine basis
Identify areas of improvement that will result in the meeting or exceeding of organizational quality metric goals
Adhere to and positively promote all protocols
Oversee and coordinate maintenance of all equipment in clinical area
Completion of checklists and assigned tasks by deadlines
Generate clinical staff schedule ensuring it is fair (all requests for time off considered, no one staff member working unreasonable number of shifts in a row, etc.) and all shifts are covered.
Coordinate and provide oversight of the training of the clinical team members to include providers, lab team, and radiology techs during clinical portion of training.
Professionally and expertly represent Crucial Care during surveys related to the clinical area (DOH, COLA, AHCA, JC, etc.)
Participate in QA/PI activities
Hand Washing Audit
Chart Audits
Room Turn Over Audits
Other audits as dictated by the FL or VP of Clinical Operations
Maintain quality standards by updating protocols as needed, making recommendations based on current best practices, bringing to the attention of the facility leader any unsafe practices, etc.
Ensure the work flow of the clinical area during the work day, addressing any issues/challenges
Provide oversight to the inventory process to include ordering, addressing back orders, submitting inventory updates in a timely manner
Work with FL on Employee Health initiatives
TB testing
Hepatitis B Immunizations
Flu Vaccine administration
Other activities as assigned by the Facility Director or Operations Leadership
Provide oversight to linen ordering process
Manage the ordering and proper disposal/return of medications in accordance with DEA regulations
Continuous education and training of team on new or updated processes/equipment
Active participation in the hiring and termination of clinical team and in all departmental meetings
Serve as a strong resource for the staff and support the Facility Leader in their absence
Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance
GEMD1
Job Requirements:
Education:
Associates
Experience Years:
5 Years
Experience Type:
Active Florida RN License
Minimum 5 years nursing experience with 3 of those years in Emergency Medicine
Healthcare Leadership/Management experience strongly preferred
Must be able to successfully pass a background and drug test
Must be successfully credentialed within each facility through the routine privilege and credential process
ACLS
PALS
Proficiency with Windows based computers and common programs such as MS Word, Excel, Outlook, and other common forms of electronic communication.
Great positive communication skills (including the ability to proficiently read, write, and speak English)
Must be able to work independently in a fast-paced environment
Able to perform the duties expected for an active role in a busy medical environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)
Able to stand and work up to a 12-hour shift in the facility
Ability to travel between local facilities (50-mile radius) in order to cover shifts as requested
Legibly write English, clearly speak English, and proficiently read English
Bilingual Preferred
*** RN’s currently employed by or affiliated with medical marijuana clinics are ineligible for hire.
Certifications/Licenses:
Active State of Florida RN License
Travel: Negligible
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