Regional Operations Manager_Inland

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

The Regional Operations Manager is responsible for monitoring key performance indicators, performance trends, determining and implementing appropriate actions to address any issues to optimise the business, deliver fuel and store sales, on-site costs and net contribution plans in a specified sales region. Accountable for a budget covering all aspects of sales operations for the specified region. Manages part of a country team of Retail Business Managers in the delivery of above average business performance, safe and efficient operations,and liaises with critical-internal and external stakeholders such as Network Solutions, Construction & Maintenance, Technical Design, Management, HSSE, Dealer Councils etc 

About bp

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

Job Responsibilities ​

• Accountable for delineation of the critical elements, deliverables and milestones of the Retail Strategy and allocating targets and resources to the respective Retail Business Managers (RBM).
• Lead, motivate and coach a team of RBMsto deliver outstanding performance on HSSE, Customer Service, as well as Financial, and Operating standards.
• Establish a culture of Operational Excellence throughout the market to ensure full implementation of the company policy and procedures to achieve consistent Customer Offer execution and the highest HSSE standards.
• Actively engage the Dealer and Distributor networks to gain a deep understanding of underlying business factors and thus facilitate both business development and solutions for BP and its partners.
• Lead, motivate and coach the team by creating an enabling work environment that promotes and recognises individual and team efforts.
• Actively managing all critical income drivers to ensure an optimal and sustainable income in line with BP objectives. This will include active management and monitoring of site operating contribution and set clear performance measures. Conduct quarterly reviews and implement strategies and tactics in conjunction with key support functions to drive performance.
• Ensure successful implementation of all Retail programmes and initiatives focused on business performance and development.
• Continually identify opportunities for growing the business and improving customer service by use of industry information and knowledge, while aligning to the strategy.
• Ensure compliance with company policy and effect consequences for non-compliance for all collaborators ​

Education

• A Bachelor’sdegree or equivalent experience.
• A Post graduate qualification in business, Administration, Marketing and or Sales ​​

Experience

• 8-10 years business operations experience with experience in a Sales environment.
• Sound knowledge and experience of sales operations and leading and motivating teams to achieve exceptional business results ​

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. 

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement

Up to 75% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is fully remote

Skills:

Commercial Acumen, Commercial performance, Consultative selling skills, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Listening, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.