Senior Key Account Manager

Insights is a Learning and Development company which aims to change the world through the power of self-awareness. 

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We're always making sense of ourselves - evolving as we move through life. Discovering our own minds means we're committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That's what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.

The Sales Function works with a diverse range of customers, everything from start-ups to the most well-known global corporations.  We work closely with our customers to develop a clear understanding of their business context, their needs, and how our range of products can support their business objectives.  Through this partnership and relationship approach, the Sales team perform at a high level and are fundamental to the ongoing growth and success of Insights.

You'll be part of our Key Accounts Team for APAC and be part of a wider Global Sales team. The role is remote and whilst you can be based anywhere in Australia, we do have an office in Sydney that you can attend at any time.  

We place the customer at the heart of everything that we do and whilst we want you to be a great hunter we also need you to be able to nurture the existing clients too. We'll set you up for success by putting you through the Insights Discovery Accreditation to give you the knowledge you need to have credibility and confidence with clients.

You'll focus on hunting for new clients across Australia as well managing existing accounts, developing customer relationships through providing legendary customer experience and thereby growing our existing portfolio of accounts in alignment to our Global Sales Strategy.

What you’ll do to succeed

• Proactively manage a portfolio of accounts through building customer relationships by understanding their business needs and the value Insights can bring
• Qualify and develop new business opportunities using a variety of sales tools
• Attend trade shows, networking events and conferences to make new contacts and source new business
• Nurture clients to enable long-term relationships and enhance customer loyalty
• Plan and prioritise sales activities and towards achieving agreed business goals, maintaining contribution levels, margins and managing productivity output
• Manage pre and post workshop logistics, liaising closely with wider departments  in the Delivery team, Client Services, Legal, Finance and IT
• Work collaboratively across teams globally with a knowledge of overall business strategy and goals
• Consistently providing a legendary customer experience thereby achieving revenue and contribution targets.

• Highly experienced sales person with a proven track record of hunting and nurturing clients successfully
• Understanding of learning and development and/or consulting related industries
• Motivated by achieving stretch goals, with a natural drive for results
• Inspired and excited by the opportunity to ensure that Insights is seen by its clients as a role model in customer service and customer experience
• Self-motivated and driven with a passion for excellence
• Resilient, with a commitment to overcome barriers and challenges to achieve your goals
• Proven experience of interacting with clients in a sales role, consistently meeting targets
• Strong capability and experience in Social Selling with experience in LinkedIn Sales Navigator

• We offer a competitive annual salary and a sales incentive
• Subsidised Health and Life Insurance
• 2-days Gift of Time to volunteer for local charities of your choice
• Flexible working arrangements  
• Remote role with an office based in central Sydney city

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/