Offer summary

Qualifications:

University graduation in business, management or a related discipline with 2 years of Business Analyst experience, or equivalent experience., Proficient in creating comprehensive requirements documentation and facilitating business process development., Experience in functional testing, including UAT and regression testing, with strong communication skills., Familiarity with change management software like ServiceNow and ability to work closely with development teams..

Key responsibilities:

Gather business, functional, and technical requirements through various methods including interviews and workshops.

Bridge communication between vendors, client ministries, and technical teams while preparing project status reports.

Document and track defects, manage project documentation, and escalate unresolved issues as necessary.

Support risk mitigation efforts by identifying project risks and developing plans to address them.

Job description

Job Description:

Duties:

Experience in gathering business, functional, and technical requirements through interviews, workshops, surveys, and document analysis.
Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
Proficient in creating clear and comprehensive requirements documentation, such as business requirements documents (BRDs), functional specifications, user stories, and use cases.
Experience in functional testing, including system testing, user acceptance testing (UAT), and regression testing.
Ability to document and track defects, ensuring they are resolved before product delivery.
Risk mitigation skills and ability to identify project risks, analyze their impact, and develop mitigation plans to address potential issues before they arise.
Familiarity with change management software or platforms like ServiceNow to manage incidents, problems, and changes within IT systems.
Ability to work closely with development teams and understand technical aspects of software projects.
Ensure appropriate project communication occurs to all parties involved during all phases of the project.
Prepare regular project status reports indicating project deliverables, possible risk and issues, timelines and anticipated effort.
Escalate unresolved issues/risks, options and recommendations.
Prepare, update and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role

Equipment Requirements:

Candidate will require own equipment.

Scoring Methodology:

Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

Must Have:

The proposed candidate must meet or exceed one of the following: University graduation in business, management or a related discipline and 2-yr Business Analyst (BA) experience; OR 2-yr diploma in business, management or a related discipline and 4-yr BA experience; OR 1-yr certificate in business, management or a related discipline and 5-yr BA experience; OR 6-yr BA experience. Yes/No
Experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment. 6 years
Experience in developing integrated system and technical design specifications on complex engagements. 3 years
Experience in facilitating and managing business process development and process re-engineering workshops and sessions. 5 years
Experience in gathering requirements from a diverse group of stakeholders across ministries or departments. 3 years
Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation. 5 years

Nice to Have

Experience in facilitating meetings and communicating with senior management and project stakeholders. 5 years.
Experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.). 5 years
Experience with User Acceptance Testing processes on large, complex, multi-stakeholder environments. 5 years
Experience working in or for the public sector. 2 years
Experience working on projects with changing priorities, timelines, or requirements. 4 years.
Experience working within an agile development environment. 1 years.